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Job overview
To provide administrative and secretarial support to the Quality and Patient Safety team, including the Patient Safety Investigation Team. The postholder will take a lead role in coordinating the Trust Policy Group, Datix administration, preparing governance reports, and documentation of incident review meetings.
The role includes coordination and oversight of the intranet policy hub with internal and external contacts, administrative support to the Patient Safety Investigation team, active contribution to service improvement initiatives and ensuring compliance with Trust policies and procedures
Main duties of the job
Trust Policy Group Support:
- Provide comprehensive coordination and administrative support for the Trust Policy Group, including scheduling meetings, preparing agendas, minute-taking, and tracking/closing actions.
- Oversee the accuracy of the Trust’s intranet policy hub, ensuring timely updates and accessibility of policies, guidelines and SOPs
- Liaising with external suppliers ensuring that the policy hub platform is fit for purpose and accessible to staff.
- Coordinate the policy review process, including document control and version management of complex and sensitive documents
- Take responsibility for oversight of the Trust Policy Group email inbox.
Datix Administration:
- Act as an administrator for the Datix incident management system, supporting the Datix Manager to ensure accurate data entry, report generation, and user support.
- Support the Quality and Patient Safety Managers in updating incident records as required, including adding actions and documents.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed
Person specification
Knowledge
Essential
- In-depth understanding of confidentiality, information governance, and NHS policy processes
- Knowledge of patient safety and governance frameworks
- Information governance and data quality
Desirable
- Knowledge of quality improvement methodologies
Experience
Essential
- Significant admin experience in healthcare
- Experience supporting committees/meetings
- Experience with incident management systems (e.g., Datix)
- Experience preparing reports and minutes for governance meetings
- Experience of developing and delivering office administration and secretarial procedures
Desirable
- Experience working in patient safety or quality environment
Skills/ Abilities
Essential
- Advanced IT skills (Excel, Word, Datix)
- Ability to enter, analyse and present data
- Regular minute taking, preparing agendas,
- Liaising across clinical/non clinical teams, external and internal contacts and supporting investigations
- Excellent written and verbal communication
- Ability to train others
- Strong organisational and prioritisation skills
- Able to work unsupervised, using own initiative.
Desirable
- Experience with policy management systems
Education / Qualifications
Essential
- Educated to NVQ level 3 or equivalent; evidence of further admin/management training
Desirable
- ECDL, NVQ Level 3, or equivalent
Trust Values, Equal Opportunities & Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
- Flexible, self-motivated, able to work independently and as part of a team; commitment to equality, diversity, and inclusion
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Applying for this NHS job
This advert is for Quality and Patient Safety Team Coordinator with Homerton Healthcare NHS Foundation Trust in London, London, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £34,186 - £37,389 p.a. inc.. The contract type is Fixed term: 9 months (Possibility to be extended by a further 3 months). The application deadline is 29 Jul 2026.
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