Quality and Governance Administrator

Quality and Governance Administrator

Spire Murrayfield Hospital, Wirral | Full-time | Permanent

37.5 hours per week | Monday to Friday, 9:00am to 5:00pm

Salary: £24,882 per annum plus excellent benefits

Are you an experienced administrator with excellent organisational skills, strong attention to detail and an interest in clinical governance?

Spire Murrayfield Hospital has an exciting opportunity for a Quality and Governance Administrator to join our team on a full-time, permanent basis.

This is a varied and rewarding position in which your administrative expertise will directly support the delivery of high-quality patient care. You will play a central role in coordinating Multidisciplinary Team (MDT) meetings for our Breast and Gynaecology services, ensuring that clinicians have the accurate and timely information they need to make informed decisions about patient care.

You will also support the hospital’s wider clinical governance activities, including audit processes, incident management and the maintenance of corporate policies.

About Spire Murrayfield Hospital

Spire Murrayfield Hospital is a state-of-the-art private hospital in Wirral. We provide fast access to specialist consultations, diagnostic services and a wide range of treatments, supported by advanced imaging and diagnostic technology.

Our high-quality facilities, dedicated clinical teams and comprehensive aftercare enable us to deliver an excellent experience throughout each patient’s healthcare journey.

Your role

As Governance Administrator, you will provide a central point of contact throughout the administrative pathway for our cancer Multidisciplinary Teams.

Working closely with Breast and Gynaecology Nurse Specialists, clinicians and other healthcare professionals, you will ensure that all relevant clinical information is available for the patients discussed at each MDT meeting.

You will coordinate meetings, accurately document complex patient discussions and help monitor cancer pathways against local and national requirements. Your work will help the clinical teams identify potential delays, maintain accurate records and provide safe, efficient and well-coordinated care.

Key responsibilities

Your responsibilities will include:

• Coordinating and administering Multidisciplinary Team meetings for the Breast and Gynaecology specialties
• Preparing agendas, patient lists, clinical documentation and correspondence required for MDT meetings
• Attending MDT meetings and accurately recording decisions, actions and complex patient discussions
• Ensuring that supporting clinical information is available before each patient is discussed
• Working closely with Nurse Specialists and the wider cancer teams to support the coordination of patient pathways
• Monitoring patient pathways and helping the teams identify potential breaches of cancer waiting-time targets
• Collecting, reporting and accurately recording cancer information in line with local and national requirements
• Supporting audit activity, data collection and the maintenance of relevant cancer databases
• Acting as a professional point of contact for patient enquiries and consistently providing outstanding customer service
• Supporting clinical governance functions and processes, including AMaT audit activity and incident management
• Assisting with the maintenance of the corporate policy tracker
• Using hospital systems, including Ardeo, SAP, RIS, Carestream and CyberLab, to monitor, record and retrieve information relating to each patient’s pathway
• Providing general administrative support to the Clinical Governance Coordinator
• Completing assigned duties accurately and within the required timescales

What we are looking for

We are looking for someone who can manage detailed and confidential information accurately while working effectively with a range of clinical and non-clinical colleagues.

You will ideally have:

• Previous administrative experience within healthcare, the NHS or the independent healthcare sector
• Knowledge of health record systems
• Experience of entering accurate and timely information into computer systems
• Experience of audit activity and data collection
• Strong computer skills, including confidence using databases and email
• Excellent organisational and time-management skills
• The ability to prioritise your workload and respond to changing demands
• Strong written and verbal communication skills
• The confidence to communicate professionally with colleagues across different clinical specialties and levels of seniority
• Good analytical and problem-solving skills
• Excellent attention to detail
• An understanding of confidentiality and the importance of handling sensitive patient information appropriately

Experience of cancer pathways, clinical governance processes or MDT administration would be beneficial, but we also welcome applications from candidates with relevant transferable healthcare administration experience.

Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• 35 days’ annual leave, inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Private medical insurance
• Life assurance
• Access to the Spire for You reward platform, offering discounts and cashback with more than 1,000 retailers
• Free onsite parking, helping colleagues save an average of £50 per month
• Ongoing learning and development opportunities
• Support for your health, wellbeing and work-life balance
• A welcoming working environment where your contribution is recognised and rewarded

Our values

We are proud of our heritage in private healthcare and of the values that guide everything we do:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference. Their dedication, warmth and commitment to excellence are what set Spire Healthcare apart.

Apply today

If you are an organised and detail-focused administrator who would like to play an important role in supporting clinical governance and well-coordinated patient care, we would be delighted to hear from you.

Please submit your application as soon as possible. We reserve the right to close the vacancy early if we receive a sufficient number of suitable applications.