
Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
8 listedRequirements the employer expects applicants to meet.
- Other
Able to be tenacious and follow through on multiple strands of work simultaneously, and in the face of Innovative thinking and complex problem solving.
- Other
Experience in the application of Service Improvement methodologies
- Other
Experience of negotiating with stakeholders on challenging issues.
- Other
Highly developed analytical and problem-solving skills
- Qualifications & Experience
Degree level qualification or relevant experience
- Qualifications & Experience
Formal Programme and/or Project management training
- Qualifications & Experience
Experience of managing complex projects through to delivery
- Qualifications & Experience
Experience of working in partnership with clinical leaders
Desirable
2 listedAdditional qualities the employer would prefer.
- Other
Able to analyse complex facts and situations and develop a clear sense of direction / range of options for agreement with key stakeholders
- Qualifications & Experience
At least 3 years senior experience in health care improvement working at or above Band 6
Job overview
The Project Manager will lead the operational oversight, governance, and delivery of a high-profile, sensitive Internal Review of Clinical Harm covering a cohort of approximately 210 patients within the Medicine Division. Working with a high degree of autonomy, the postholder will establish and maintain robust project infrastructure to ensure the review progresses strictly in accordance with its 12-month scope. This includes managing a complex patient database, driving multi-disciplinary clinical reviews, maintaining the risk and issues infrastructure, and managing sensitive communications across internal and external boundaries (including patients, relatives, Primary Care/GPs, and Trust legal advisors). The role requires exceptional organisational skills, data oversight, clinical governance knowledge, and executive-level report writing, ensuring full transparency and accountability to Site and Group executive boards.
Main duties of the job
Project Management: Lead the 12-month Clinical Harm Review, managing delivery plans, milestones, KPIs, risks and issues. Coordinate governance meetings, MDT panels and working groups, including agendas, papers and action tracking. Database & Information Governance: Design and manage a secure database tracking approximately 220 patients through the review process, including enquiries and coroner referrals. Ensure data accuracy, integrity and auditability in line with NHS Information Governance, Caldicott principles and GDPR. Governance & Reporting: Implement a robust governance framework to ensure reviews are impartial, consistent and compliant with agreed methodology. Produce reports and presentations for senior clinical and executive leaders, highlighting trends, learning, harm levels and compliance. Stakeholder Engagement: Act as the central operational contact across the Trust and wider healthcare system. Work with clinical, nursing and administrative teams to ensure timely case reviews. Liaise with Legal Services on high-risk cases, claims and inquests, and coordinate GP communications. Patient & Family Communication: Manage sensitive and complex communications with patients, relatives and carers with empathy, ensuring clear information sharing and compliance with Duty of Candour.
Detailed job description and main responsibilities
For a full detailed job description and person specification please see attached documentation for details.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Project Manager - Clinical Harm Review Oversight with Epsom and St Helier University Hospitals NHS Trust in Carshalton, England. It is listed as a Band 8 Project manager role. The advertised salary is £63,665 - £70,887 Including outer london HCAS. The contract type is 12 months (Fixed Term). The application deadline is 10 Sep 2026.
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