Job summary
This is an opportunity to join the Business Support team within NWSSP - Primary Care Services, a team who provide support to both primary care contractors across Wales and internal staff.
This post holder will be one of a team of seven Administrative Support Officers providing administration support to senior managers within NWSSP - Primary Care Services (PCS), and must have a excellent communication skills, organisation skills and confidentiality at all times.
Candidates for this post will be expected to have a good standard of education along with excellent keyboard skills and have a sound knowledge of word processing, spread sheets, office and filing systems. The role is varied with the post holder possessing the ability to prioritise their workload whilst working on their own initiative. The successful candidate will need to be adaptable in order to meet the needs of an ever-changing environment, and work well within a small team.
By working with NWSSP - PCS, you will receive a number of excellent benefits to include;flexi-time working arrangementssupport for personal developmentNHS discounts in hundreds of storesa valuable pension scheme
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
This post holder will be one of a team of Administrative Support Officers providing administration support to senior managers within NHS Wales Shared Service Partnership (NWSSP) - Primary Care Services (PCS) and other managers when required.
About us
We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate 'This is Our NWSSP' our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.
Details
- Date posted: 19 June 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £26,813 to £27,890 a year per annum
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 043-AC111-0626
- Job locations: Cwmbran House, Mamhilad Park Estate, Pontypool, NP4 0XS, United Kingdom
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person specification
Values
Essential
- Ability to establish good working relationships with colleagues/clients
Desirable
- Methodical approach
Experience
Essential
- Experience of working in an administrative role/ office environment
Desirable
- Experience within NHS Primary Care environment
- Proven experience of minute taking
Qualifications and/or Knowledge
Essential
- 5 GCSEs at Grade C or above including Mathematics and English OR NVQ 3 or equivalent in a relevant subjec
- Competent in the use of Microsoft Office packages including excel, word and outlook
Desirable
- Knowledge of NWSSP - PCS and its stakeholders
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Applying for this NHS job
This advert is for Primary Care Support Officer with NHS Wales Shared Services Partnership in Cardiff, Cardiff, Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 to £27,890 a year. The contract type is Permanent. The application deadline is 24 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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