Primary Care Service Lead - HMP/YOI Bronzefield

Job overview

Central and North West London NHS Foundation Trust, Health and Justice Services, Children and Young people service line provides delivers high quality integrated and trauma informed service for young people within the youth justice settings

We are looking to recruit a highly motivated, innovative and enthusiastic Primary Care Service Lead  to join our team at HMP/YOI Bronzefield.

By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also can have a real impact on promoting health and well-being. Our healthcare services work to a 7-day week working model, to ensure our patient's healthcare is always managed and maintained to the highest of standards.

Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

Why not see what our staff say about working within our award-winning teams: https://www.cnwl.nhs.uk/health-and-justice/find-out-what-its-work-health-and-justice

Main duties of the job

• Overall responsibility for the line-management,clinical,operational & performance functions. This will involve ensuring effective & efficient resource utilisation,awareness of financial impact,the delivery of evidence-based patient care & a safe service.
• With the HoH, you will provide clear, visible leadership, vision & clinical expertise to enhance the service user experience.
• Implementation of the contracted service development & improvements,day-to-day service clinical performance,workforce & budget management,professional clinical leadership & clinical governance incorporating meeting service quality,patient/offender safety & care standards.
• With the HoH the you will be responsible for monitoring & reporting on all relevant contractual targets including the DoHs Prison Health Performance & Quality Indicators.
• Be the senior nurse manager contact for primary care on all managerial & all clinical matters.
• Attending Trust & Prison led meetings as required. The effective integration of primary care services with all other aspects of the prison health service & the prison’s core day is an essential responsibility.
• Operate flexibly within a challenging healthcare environment,involving multiple providers,while being an ambassador for Healthcare & CNWL.
• Support the Team in the creation of effective pathways of care for the patients served.
• Deputise for the HoH & oversee peer healthcare service manager areas as required.
• Working within a multi-disciplinary service team approach.

Detailed job description and main responsibilities

Please see attached job description and personal specification for full list of role and responsibilities

As Primary Care Lead for the service the post holder will:

• To deliver effective leadership and direction to all staff within the Primary Care Team.
• To ensure the service is cost effective, well organised, evidence based & service user focussed.
• To ensure that all targets and performance indicators as agreed with the Head of Healthcare are met, and where they are ‘at risk’ to communicate with the Regional Operations Manager and Business and Performance Lead as soon as a risk is identified.
• To be responsible for implementing service changes when required, ensuring effective implementation with measurable outcomes and to agreed timescales.
• To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver care more effectively.
• Provide clinical leadership to the multidisciplinary teams across the wider healthcare service.
• Provide specialist primary care nursing advice to the GPs and other colleagues in the prison.
• Lead the realisation of every day practice within a Clinical Governance framework including; setting the developmental agenda and work programme, incident and complaint management.
• To ensure the effective clinical management of patients in In-patients, Segregation, the wings/houseblocks, and any other area of the prison.
• Death in custody reviews and action plans, determining standards and measuring/auditing performance against those standards, management of clinical risk, identification of best practice and addressing remedial actions as required.
• Lead in the development of nursing practice in the area of primary care and chronic disease management.
• Ensure the clinical environment meets acceptable levels and to monitor cleanliness, safety and infection control.
• To act, as a suitable role model for your grade of employment.
• To ensure that all relevant documentation is completed in accordance with Nursing and Midwifery Council and CNWL Trust policy.
• To maintain standards of Caldicott and Data Protection Act for patient confidentiality at all times.
• To represent the prison healthcare service and CNWL’s Health & Justice Service at appropriate meetings as and when required.
• To be compliant with the Modern Matrons Charter
• To ensure service work within the guidelines set out by the NMC, NICE, CNWL and prison standards
• To ensure that a professional practice and accountability culture is established and maintained.
• To ensure services are compliant with the Care Quality Commission’s Provider Compliance Assessments for Quality and Safety.
• To ensure that working conditions and the use of resources satisfies current legislation and establishment guidelines.
• To implement a culture that focuses on improving outcomes across the care pathway for clients.
• To work in partnership with the Prison and other healthcare providers to ensure there are clear and responsive operational policies, procedures and protocols.
• To take actively take part in the ACCT process and other risk management processes.
• To ensure that service users’ health needs are met through equity, fairness, respect and entitlement.
• To line manage the Primary Care Clinical Team leads and other nurses in primary care and ensure each had monthly supervision and an annual appraisal in line with Trust policy.
• To ensure the entire primary care workforce, including healthcare assistants and administrators, receive monthly supervision and an annual appraisal.
• To lead on the recruitment, as requested by Head of Healthcare to vacant clinical posts in primary care for Health & Justice Directorate.
• To ensure all primary care nursing staff maintain their professional registration and personal development by completing mandatory training and pursuit of special interests e.g. phlebotomy, wound management etc.
• To take the lead on implementing care quality standards. This will include keeping updated with national policy and legislation, attending relevant Trust meetings, policy development and implementation of improvement programmes across the service.
• To provide cover for the Head of Healthcare as required.