Prescription Clerk

Job summary

We are offering an exciting opportunity for an experienced Prescriptions Clerk to join our team.

The successful candidate will play a crucial role in ensuring the smooth and efficient operation of our prescription system.

There is the opportunity to continue or join the NHS pension scheme.

Hours are flexible for the right person and there is an opportunity to combine the role with receptionist and admin work.

Main duties of the job

The Prescription Clerk provides support to our clinical team by assisting in the receipt and preparation of repeat prescriptions for our 11,900 patients. You will support the Pharmacy team and GPs in managing repeat prescriptions and medication queries. You will be liaising on sensitive medical information, so a caring customer service communication style is essential.

You will also facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

The ideal candidate would be willing to help cross cover reception/admin roles where needed.

About us

We are a very friendly, forward thinking 3 Partner Practice in central Beeston with a list size of approximately 11,900 patients.

At the Oaks Medical Centre we recognise that the quality of care we provide is only as good as the quality of the people that work at our practice. We are one of only a few practices in the UK that were rated Outstanding in all domains by CQC.

We are committed to providing an open, friendly and supportive environment where all staff are comfortable sharing ideas and who can expect to be provided with all the tools and support they need to enjoy working and succeeding.

Benefits

• Competitive salary - negotiable dependant on experience
• NHS pension or NEST
• Role fully supported. We are a medical student teaching practice with many years experience of teaching, excellent feedback from students and train administrative apprentices and Registrars.
• Working with GPs and Nurses with a wide range of special interests including diabetes, family planning, minor surgery and dermatology
• Hours are negotiable for the right candidate.
• Working with our pharmacy team including our pharmacists, pharmacy technician and another prescription clerk.

Details

• Date posted: 20 August 2026
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Part-time
• Reference number: A0638-26-0005
• Job locations: 20 Villa Street, Beeston, Nottingham, NG9 2NY, United Kingdom

Job responsibilities

• To process promptly and safely any medication requests received by various means of patient communication to include monitoring the generic practice email, online services and paper requests.
• Working closely alongside the practice prescribing team which includes pharmacists, pharmacy technicians and prescribers (ANP and GP's) aswell as our full complement of reception & administrative staff.
• Follow up prescription requests/queries via the practice task system safely and efficiently
• Involvement in set up and administration of repeat dispensing
• To liaise with patients and local pharmacies regarding queries and where necessary advising prescribers of alternatives where stock is unavailable, as appropriate
• Reconciling medications from hospital letters to ensure their medication lists are updated so this can be checked by the Pharmacy Team
• To ensure repeat medication is issued in line with the practice policy & protocols that are already in place
• To ensure that patient queries which require escalation to a prescriber are highlighted to the relevant Clinician
• To partake in audit work for the practice in relation to medication and prescribing, running clinical reports and communicating information with the practice team
• Organising blood tests (through ICE system) or blood pressure checks for patients (and any other relevant tests that may be required) which are necessary to the patient's prescribing needs and ensuring recalls relevant to drug safety are maintained
• General ad hoc administration work as required by the practice
• Flexibility to cover other areas when required
• Keep up-to-date with all prescribing guidelines and protocols, relevant to the position.

To thrive in this role, you will need to be very organised, flexible and have good communication skills. The ability to focus and attention to detail are imperative.

The ability to work under pressure and be able to effectively prioritise your workload are essential skills to success in this role and for the wider practice team.

This job description is not an exhaustive list of duties but is intended to give a general indication of the range of work to be undertaken by the successful applicant. The job role may vary over time as demands and priorities within the Practice change.