Job summary
Wickhambrook Surgery in Suffolk is seeking a motivated and organised Prescription Clerk to join the team on a 12-month fixed-term contract to cover maternity leave. The successful candidate will ideally commence in November; however, there is flexibility for an immediate start where required. The position is offered at 20 hours per week during the training period, increasing to 25 hours per week upon completion of training. Where training is required, an earlier start date can be arranged to ensure the successful applicant is fully trained and confident in the role before the current postholder begins their maternity leave.
Main duties of the job
- Process repeat prescription requests received via SystmOne, email, paper requests, and face-to-face requests.
- Issue repeat medications in accordance with Practice SOPs, ensuring medication reviews, monitoring requirements, and review dates are checked before issue.
- Identify prescriptions requiring clinical review and refer appropriately to a GP, Pharmacist, or Prescribing Clinician.
- Process managed repeat prescriptions in accordance with Practice procedures.
- Issue prescriptions for third-party providers, community services, and external healthcare organisations where appropriate.
- Maintain accurate patient records and update prescription-related information on SystmOne as required.
- Order any medication not routinely stocked.
- Respond to prescription queries from patients in a professional, courteous, and confidential manner.
- Answer telephone calls promptly and deal with medication and prescription-related enquiries within the scope of the role.
About us
Wickhambrook Surgery is a friendly and patient focused GP practice committed to delivering high-quality healthcare services to our local community. We offer:
- A supportive and friendly working environment
- Opportunity to gain valuable experience in primary care
- NHS Pension scheme (subject to eligibility)
- Training and development opportunities
- Free parking
- Staff uniform
Details
- Date posted: 27 July 2026
- Pay scheme: Other
- Salary: Depending on experience - national minimum wage
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Part-time
- Reference number: 29854
- Job locations: Boyden Close, Newmarket, Suffolk, CB8 8XU, United Kingdom
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person specification
Experience
Essential
- Able to provide cover for additional shifts eg holidays and sickness
- Excellent attention to detail and accuracy.
- Strong organisational and workload management skills.
- Ability to work effectively in a busy and fast-paced environment.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
Desirable
- Full training is available, and this can be completed prior to the start of the fixed contract.
- Previous experience in a GP Practice, dispensary, pharmacy, or healthcare environment.
- Knowledge of repeat prescribing processes and NHS prescription systems.
- Experience using SystmOne or other clinical systems.
- Understanding of medication review processes.
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Applying for this NHS job
This advert is for Prescription Clerk with Primary Care Careers in Bury St Edmunds, East of England, England. It is listed as a Administrative and IT role. The advertised salary is Negotiable. The contract type is Fixed-Term. The application deadline is 11 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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