Practice Manager

Job overview

We have an exciting opportunity for a Practice Manager to join our team at Bryntirion Surgery. The purpose of this position is to provide leadership, strategic vision and management skills to guide and develop the Practice to meet existing and future quality and business needs, including the delivery of high-quality patient care services. The successful candidate will need to demonstrate robust leadership and communication skills, be well organised and highly motivated.

The job requires the ability to balance the need for overall strategic leadership with the requirement to ensure that day-to-day operational challenges are dealt with quickly and effectively. This will entail appropriate delegation of responsibility to members of the multidisciplinary team and other members of staff, whilst retaining overall accountability. The post-holder will be the senior non clinical figure within the Practice.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

This is the key management role within the Practice with responsibility for supporting a wide-ranging agenda through the delivery of patient-centred, safe, effective primary healthcare services to the registered patients of the Practice.

The post holder will work closely with the Practice team to lead the delivery of the GMS Contract and associated services to the Practice population. The post holder will use specialist knowledge to lead the delivery, contract management and long-term strategic planning of the Practice. The post holder will lead service development and improvement, evaluating through performance management and lead the production and delivery of specific plans and projects to lead and develop the Practice to meet the healthcare needs of the local population.

The post holder will act as the day-to-day contact for resolving highly complex contract management issues that arise within the Practice. This will involve providing and receiving highly complex, highly sensitive or highly contentious information where there are barriers to understanding or acceptance, which are overcome using developed interpersonal and communication skills. The post holder will demonstrate appropriate analytical ability, comprehension skills, intellectual capacity and knowledge of relevant contract/legislation, regulatory frameworks, performance management, and financial arrangements.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.