Plasma Healthcare Assistant

Job summary

As a Plasma Healthcare Assistant, youll play a vital role in saving and improving lives by supporting the collection of plasma and other blood products used to help patients across the UK.

Youll guide donors through every stage of their donation journey, from welcoming them and carrying out pre-donation checks to monitoring their wellbeing and ensuring a positive experience.

Youll receive training to develop specialist healthcare skills, including venepuncture, while working as part of a supportive team focused on donor safety, quality, and continuous improvement. Every donation you help collect contributes to the supply of life-saving medicines, giving your work real purpose and impact.

Main duties of the job

Make a meaningful contribution to patient care by supporting the safe collection of plasma and other blood products that help save and improve lives.

Deliver a caring and professional donor experience, building positive relationships and supporting donors throughout their donation journey.

Learn and develop specialist healthcare skills, including venepuncture, while following clinical, regulatory and quality standards.

Monitor donor wellbeing, respond appropriately to concerns and escalate issues to help maintain a safe donation environment.

Ensure equipment, records and collected products meet required quality and safety standards for onward processing and distribution.

Work collaboratively with colleagues to promote safe working practices, share knowledge and support the development of team members.

Help improve donor retention by encouraging future appointments and delivering an experience that donors want to return to.

Contribute to a culture of continuous improvement, inclusivity and excellence by sharing feedback and supporting positive change.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Details

• Date posted: 02 September 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year + HCAS
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full-time
• Reference number: 009364
• Job locations: NHSBT, Twickenham DC, Twickenham, United Kingdom, TW1 3QS, United Kingdom

Job responsibilities

What we offer:

• Extensive Induction and Training Programme
• Rotas published 6 weeks ahead of time.
• No night shifts.
• Payments for unsociable hours, overtime and meal allowances where applicable.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time).
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

To learn more, please see the Recruitment Profile which is a combination of the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Next steps

This vacancy will close at 23:59 on Wednesday 9th September 2026, however this vacancy may close sooner than the advertised deadline if we receive a high volume of application.

If you are shortlisted for this role, you will need to attend in person for a collection session tour so we can provide you with more in-depth understanding of this role. This will be followed by a face-to-face interview. We are unable to arrange virtual interviews or tours. Please also note that our travel policy does not allow for the payment of travel expenses.

The assessment process for this role will include: a session visit and an interview. Interviews are anticipated to be held on 24th September 2026 – subject to confirmation.