Job overview
Are you a motivated applicant looking to gain meaningful, hands-on experience in NHS pharmacy while developing skills that will support your future career? This opportunity is open to all suitable applicants and is not limited to students.
We are seeking motivated, reliable and detail-oriented Pharmacy Support Workers (Higher Level) to join our Medicines Management Replenishment and Clinical Support Team.
This is an exciting opportunity to apply your pharmacy knowledge in practice, work alongside experienced pharmacy professionals, and support the safe, timely and effective supply of medicines to service users across Mersey Care.
The role may particularly suit students enrolled on a pharmacy degree who are keen to build confidence in medicines supply, ward-based pharmacy services, communication with clinical teams, and the practical application of safe and effective medicines management, but applications are welcomed from anyone who can demonstrate the required skills, values and suitability for the role.
You will gain valuable insight into how pharmacy services operate within mental health, learning disability and secure care settings, while contributing to patient safety and developing professional behaviours that align with future pharmacy practice.
Main duties of the job
All roles will require flexibility to work across the full Mersey Care footprint, making this a great opportunity to experience a wide range of pharmacy environments and patient care settings.
Why this role may interest LJMU pharmacy students
Develop practical NHS pharmacy experience alongside your degree.
Build confidence in medicines supply, stock management, dispensing processes and ward-based support.
Work with experienced pharmacy professionals and clinical teams in a supportive environment.
Strengthen key skills for future practice, including communication, accuracy, professionalism and patient safety awareness.
Main duties of the job
Participate in the seven-day medicines supply service.
Replenish and manage stock levels in wards, clinics, and departments across the Trust’s geographical footprint.
Dispense and supply medicines.
Contribute to audits and the safe use of automated dispensing systems.
Work flexibly across secure and non-secure sites, supporting the delivery of high-quality pharmaceutical care.
Detailed job description and main responsibilities
Qualifications: NVQ2 in Pharmacy Services (essential)
Experience: Experience and knowledge of pharmacy procedures
Skills and Attributes: Excellent communication and IT skills Ability to work independently and as part of a team Attention to detail and a proactive approach
Additional Information This role involves travel across multiple sites, including secure environments. You will be expected to work flexibly to support the needs of the service, including participation in rotas and weekend working.
For full details please refer to the job description.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Skills
Essential
- Working both independently and as part of a team
- Demonstrable IT skills
- Excellent communication skills – written – verbal – listening
- Ability to prioritise workload and manage time effectively to meet specified deadlines
- Ability and willingness to travel between different sites across the Trust
- Pro-active and displays initiative
- Problem solving skills
- Attention to detail and a responsible attitude towards quality and accuracy
Desirable
- Customer care skills
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Qualifications
Essential
- NVQ2 in pharmacy services
- Willingness to work towards NVQ3 level knowledge
Desirable
- Maths and English level 2 qualification (e.g., GCSE or Functional Skills)
Knowledge/Experience
Essential
- Experience and knowledge of pharmacy procedures
- Experience of dealing with the public
- Demonstrates an interest in Pharmacy
- Demonstrates an understanding of good time management skills
- Has an understanding of the need for patient confidentiality
Desirable
- Work experience in a hospital pharmacy
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Applying for this NHS job
This advert is for Pharmacy Support Worker Higher Level–Replenishment & Clinical Support with Mersey Care NHS Foundation Trust in Prescot, North West, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 pro rata. The contract type is Bank. The application deadline is 17 Aug 2026.
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