
Job overview
Clinical Support Services Division
Based at Whiston Hospital
We are looking for organised and proactive Personal Medical Secretaries to support our Consultants and clinical teams. This is a key role within a fast‑paced specialty where excellent administrative support is essential to providing high‑quality patient care.
These are maternity leave cover positions, your preferred position will be discussed at interview.
409-7635772:
Paediatrics – 22.5 hours per week – working Monday – Friday 10am-2.30pm (contract ends 31.03.27)
409-7978990:
General Surgery – 18 hours per week – working Tuesday 9am-4pm, Wednesday 9am-4pm, and Thursday 9am-2pm (contract ends 15.09.27)
409-7826969:
Trauma and Orthopaedics – 22.5 hours per week – Monday 9am-5pm, Tuesday 9am-5pm and Friday 9am-5pm (contract ends 30.06.27)
If applying on a secondment basis, please ensure you have sought approval from your line manager before applying.
The JD & PS are currently under AfC review and are subject to change.
Main duties of the job
- Provide comprehensive secretarial support to Consultants and the wider team.
- Manage diaries, appointments, clinical correspondence and audio typing.
- Support meetings, prepare documents and take minutes.
- Liaise with patients, clinicians and departments professionally and efficiently.
- Ensure timely handling of referrals, investigations and patient queries.
We’re looking for someone who is:
- Highly organised with strong audio typing and administrative skills.
- Able to work independently in a busy environment.
- Confident communicating with patients and clinical staff.
- Accurate, detail‑focused and discreet.
If you’re motivated, adaptable and committed to delivering excellent support, we’d love to hear from you.
Apply now to join our team.
Detailed job description and main responsibilities
To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians. Keep diary up to date, arrange appointments, and arrange travel and accommodation. Operate an effective bring forward system and filing system. Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed. Type discharge summaries as appropriate Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.
Ensure appropriate personnel are informed of consultant annual/study leave. Amend clinic/theatre lists/forms appropriately. Keep Consultants informed of junior doctor leave could have an effect on the service.
Person specification
Other
Essential
- Highly developed interpersonal skills
- Ability to use own initiative and work independently
- Capability to adapt to most situations
- Reliable and conscientious
- Ability to maintain control of stressful situations
- Able to work the hours and undertake duties required
- Ability to travel across hospital sites when required
- Possess a friendly and approachable personality
- Ability to show understanding an appreciation
- Comply with Trust policies and procedures at all times
- Ability and willingness to undergo further training for the post
- Maintain confidentiality at all times
Skills
Essential
- Excellent IT Skills
- Excellent organisational skills
- Ability to communicate professionally at all levels
- Excellent Word Processing and Keyboard skills
- Ability to organise workload effectively and prioritise
- Use of all Microsoft Office software, Word, Excel, Access, Powerpoint
- Ability to use initiative to solve problems
Desirable
- Knowledge of Trust computer systems
Experience
Essential
- Minute Taking
- Microsoft Office Experience
- Ability to work as part of a team
- Previous Medical Secretary Experience
- Medical Audio Typing
Desirable
- 2 years’ experience in a similar role or equivalent knowledge
Qualifications
Essential
- GSCE Standard or Higher
- RSA 3 – Typing / Word Processing
- RSA 3 – Medical Audio Typing
- Good English Language Skills
- Medical Terminology
Desirable
- Shorthand / Speed Writing
- Secretarial Diploma
- ECDL
- CLAIT award
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Applying for this NHS job
This advert is for Personal Medical Secretary with Mersey and West Lancashire Teaching Hospitals NHS Trust in Prescot, North West, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum pro rata. The contract type is Fixed term: 12 months (Maternity Cover until 31/03/2027). The application deadline is 07 Jul 2026.
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