
Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Experience
Working in a busy office environment
- Experience
Communicating with people at all levels
- Qualifications
Basic Numeracy Skills to Level 1 or equivalent
- Qualifications
Understand the role of the medical secretary
- Qualifications
IT systems/software packages
- Qualifications
GCSE English (Grade C/4or above) or equivalent
- Qualifications
Audio-Typing
- Qualifications
Microsoft Office Packages e.g. Word, Power Point, Excel, Access
- Qualifications
OCR/RSA3/NVQ 3 Business Administration or significant administration/secretarial experience. Minimum OCR level 3 Word Processing (or equivalent experience)
- Physical skills
There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support. Therefore, you must be able to meet the travel requirements of the role
- Skills and Knowledge
Secretarial skills
- Skills and Knowledge
Communication skills
- Skills and Knowledge
Organisational skills
- Skills and Knowledge
Able to work under pressure
- Skills and Knowledge
To meet deadlines and prioritise workload
- Skills and Knowledge
Use initiative to problem solve
- Skills and Knowledge
Able to work independently and as part of a team
- Skills and Knowledge
Approachable
- Skills and Knowledge
Able to cope under pressure
- Skills and Knowledge
Flexible approach to working
- Skills and Knowledge
Committed to delivering quality patient care
Desirable
8 listedAdditional qualities the employer would prefer.
- Experience
Previous NHS experience
- Experience
Previous medical secretarial experience
- Experience
Using Meditech System
- Qualifications
Knowledge of medical terminology
- Qualifications
Knowledge of data protection
- Qualifications
Knowledge of IM&T Security
- Qualifications
ECDL / IBT2
- Qualifications
IT qualifications
Job summary
We are currently seeking an enthusiastic and dynamic individual for the post of Personal Medical Secretary within the Trauma and Orthopaedic Team based at Sunderland Royal Hospital. You will possess excellent communication skills, be a forward thinker with pro-active approaching to problem solving.
You will be predominantly based at Sunderland however you would be expected to cover other areas over the Sunderland and South Tyneside sites to support service needs.
Main duties of the job
Applicants must have excellent organisational skills, be educated to GCSE standard, RSA 3 or AMSPAR qualification or equivalent, knowledge of Microsoft Office Packages (including Outlook and Excel), be able to work under pressure and to tight deadlines, prioritise and manage a busy workload, excellent telephone manner and be committed to delivering the best care to patients. Experience of audio typing is essential to this role and a typing test will be part of the interview process.
The ability to work comfortably within a large team is essential for this role.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
- Date posted: 13 October 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: C9155-GSAC-1026-23
- Job locations: Sunderland Royal Hospital, Kayll Road, Sunderland, SR4 7TP, United Kingdom
Job responsibilities
To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.
To comply with the trusts vision, values and behavioural compact.
FOR FULL JOB DESCRIPTION SEE ATTACHMENT
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Medical Secretary roles in Sunderland
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Personal Medical Secretary with South Tyneside and Sunderland NHS FT in Sunderland, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28392.00 to £31157.00. The contract type is Permanent. The application deadline is 27 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
