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Job overview
University Hospitals Bristol & Weston, Division of Medicine
Adult Emergency Department Secretary
An opportunity has arisen within the Urgent Care Team in the Adult Emergency Department in the Division of Medicine. Are you flexible, hardworking, and organised? Do you thrive in a changing busy environment?
An exciting opportunity has arisen for a part time role in the Emergency Department Administration team. You will provide an efficient and comprehensive administration service to the Consultants and Senior nursing staff in the department. You will be highly motivated and competent in all electronic office applications with the ability to work to deadlines. You will be required to deal with work of a highly confidential nature. You will have the opportunity to support the management of projects and manage small projects. Minute taking is also part of this role. Substantial previous secretarial / PA experience working at a senior level is required.
You will also be responsible for co-ordinating a rota consisting of junior doctors, Advanced Care Practitioners and Emergency Practitioners; working with leads to ensure service delivery across a 24/7 service. The post holder will work with the existing rota coordinator and the relevant Consultant rota leads.
Main duties of the job
An exciting opportunity has arisen for a part-time role that provides rota co-ordination, as well as a range of administrative functions in conjunction with the wider Emergency Department admin team. The post holder will, in conjunction with the existing rota co-ordinator and the relevant Consultants, be responsible for the creation of ED rotas within the Division of Medicine with a defined portfolio. You will be responsible for co-ordinating a rota consisting of ED junior Doctors, ED Advanced Care Practitioners, and work with leads to ensure service delivery of Emergency Practitioner rota.
You will provide an efficient and comprehensive administration service to the Consultants and senior nursing staff in the department. You will be highly motivated and competent in all electronic office applications with the ability to work to deadlines. You will be required to deal with work of a highly confidential nature. You will have the opportunity to support the management of projects and manage small projects. Minute taking is also part of this role. Substantial previous secretarial /PA experience working at a senior level is required.
Detailed job description and main responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy
Person specification
Aptitudes
Essential
- Excellent communication skills
- Capable of working with minimal supervision
- Highly Organised
- An empathetic approach to customer service
- An encouraging team leader
Skills and Abilities
Essential
- Ability to work on your own initiative and with minimal supervision
- Ability to prioritise your own work when under pressure and multitask
- Excellent written/verbal communication and numeracy skills
- Ability to develop productive working relationships
- Good organisational skills
- Excellent IT skills with experience of all Microsoft packages, especially Excel
- Flexible approach to meet needs of the service
- Strong organisational skills
- Self-confident and approachable
- Willingness to learn new skills, Highest integrity
- Understand the sensitivity and confidentiality of work-related issues and handle the situation in an appropriate manner
Knowledge and Experience
Essential
- Experience of working within a team
- Experience of working without supervision and initiating own workload
- Experience of working in a complex environment with competing service demands
- Experience of dealing with staff of all levels within a large organisation
Qualifications and Training
Essential
- Good standard of education to at least GCSE (including English and Mathematics) and A level or equivalent qualification
- ECDL trained or other Microsoft Office qualifications (including Word, Excel) or equivalent experience
- Good Keyboard, word processing skills
Desirable
- Formal typing/word processing qualifications
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Applying for this NHS job
This advert is for Personal Assistant/Rota Co-ordinator with University Hospitals Bristol and Weston NHS Foundation Trust in Bristol, South West, England. It is listed as a Band 4 Administrative and IT role. The contract type is Permanent. The application deadline is 07 Aug 2026.
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