Personal Assistant & Patient Safety Administrator, Band 4

Job overview

An exciting opportunity has arisen for an enthusiastic and experienced administrator or personal assistant to support the Divisional Leadership Team and Patient Safety Team within the Women & Children's Division at Gloucestershire Hospitals NHS Foundation Trust. The successful candidate will be a motivated individual who can work independently, use initiative and be able to both prioritise and be flexible in order to meet workload demands without direct supervision.

This combined role requires excellent organisational skills, sound judgement, and the ability to manage sensitive information and multiple priorities with professionalism. You will be part of a compassionate, collaborative and ambitious division that values inclusion, continuous learning and improvement, and places patients, families and staff at the heart of everything it does.

Main duties of the job

The successful applicant will work closely with the Divisional Leadership Team, organising diaries, arranging meetings both with internal and external stakeholders, supporting divisional meetings and governance requirements as required, collating spreadsheets, support recruitment processes, minute taking, as well supporting our cultural and leadership development.

Alongside this, your responsibilities as Patient Safety Administrator will include conducting initial reviews of incidents on Datix, coordinating complaints responses, organising evidence for investigations, maintaining tracking systems for health records, and assisting with the administration of audits, action plans and serious incident investigations.

A good general education is essential with a high level of literacy & proven proficiency in Microsoft Office packages. Some experience within a similar role to include the co-ordination of workload demands in a busy hospital environment would be advantage.

Detailed job description and main responsibilities

The post holder is a key member of the team and is expected to provide a high quality administrative and Personal Assistant support to the Divisional Management Team and Patient Safety Team at all times; assisting them in ensuring they are able to function effectively and efficiently to help the service meet agreed quality standards of patient care and performance as required. We are looking for someone who has strong administrative skills; including an good understanding and ability to use Microsoft Office packages. Has good communication skills.  Able to work independently, and able to work under their own initiative. Has experience of working in a PA or administrative role previously.

Please see the attached job description for a more detailed description of the role.