People Services Officer

Job overview

Right to work: We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa

An exciting position has arisen in our small and friendly Resourcing & Workforce Systems Team. If you love meeting new people and learning lots of new and diverse skills, this is the job for you!

For us, the most important quality of the successful candidate will be the drive and determination to provide an excellent service to both our candidate, existing staff & managers.

This role involves providing an efficient and quality resourcing & administration service to all departments at The Clatterbridge Cancer Centre and subsidiaries, which also includes assisting with temporary staff, honorary appointments & clinical placements.

You will often be the first point of contact for candidates and current employees including managers to provide advice and guidance from initial application stage or vacancy stage right through to their first day of work & whilst in post. This means you will have a real impact on the candidates’ experience of applying for a job and subsequent employment with us. Being welcoming, helpful and kind are essential characteristics of our new colleague.

Main duties of the job

This is an exciting and dynamic role. Some key points include:

• Process routine starter, leaver and contractual change documentation accurately
• Enter, update and validate employee information on workforce systems
• Monitor shared inboxes, workflow queues and worklists
• Respond to routine enquiries from candidates, employees and managers by telephone, email and digital systems
• Provide administrative support
• Support recruitment and onboarding administration, including assigning Certificates of Sponsorship
• Produce routine reports, spreadsheets and correspondence

We do all this whilst remaining committed to our Trust values. We are kind, empowered, responsible and Inclusive. Our role is vital to ensuring a safe and knowledgeable NHS workforce.

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

All interviews will be conducted face to face as per trust policy Although this role will be based at our hospital in Bebington, Wirral, you must also be able to work at our hospital in Liverpool City Centre when required. CCC supports hybrid working and you will also have the opportunity to work from home.

Interview Date: 18-Nov