Pension Administrator

Job overview

The Pensions Team at Dorset HealthCare is looking for an organised individual to support NHS Pension Scheme members across our Trust, as well as Dorset County Hospital and NHS Dorset. This is an important role where you will help colleagues understand and access their pension benefits.

We are a supportive and welcoming team that works collaboratively to deliver the best possible service. While previous pensions or payroll experience would be an advantage, it is not essential — full training will be provided.

In this role, you will undertake a range of administrative and customer-focused tasks, including responding to pension queries, maintaining accurate member records, processing forms, and supporting key processes such as retirements and benefit estimates. A high level of accuracy and attention to detail is essential.

You will work closely with Payroll and HR colleagues, and liaise with NHS Pensions where required, ensuring a seamless service for employees.

We are looking for someone who is approachable, reliable, and keen to learn, with strong organisational skills.

This is a fixed-term post for an initial period of six months.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Main duties of the job

The role will be a mix of the administrative - managing incoming post, scanning, printing and sending out letters and forms to members - and data work, using computer systems to help us to keep member's records up to date.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements.  Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]