PCAL Sister or Charge Nurse

Job summary

PCAL Band 6 to support the Band 5 in the effective running of the service, ensuring full compliance with established SOPs and clinical pathways. The PCAL Band 6 will provide a point of escalation for complex or challenging calls and conversations. Acts as a senior clinical decision-maker, supporting complex patient needs and escalation of care. The PCAL Band 6 will monitor data such as wrap-up time and call length, ensuring these remain within Trust standards through a visible presence within PCAL. They will have overall oversight (office based) to monitor and support delivery of key performance indicators such as patient outcomes, waiting times, patient experience, and documentation standards. The Band 6 will support the Band 7 with roster management and contribute to service improvement by reviewing and developing pathways. This will include working closely with the business team to ensure pathways are up to date and engaging with members of the MDT to ensure they operate smoothly and effectively. The Band 6 is expected to continue taking calls and working within the PCAL service when calls are waiting. The Band 6 will also support students and new starters, ensuring inductions are completed, new starters feel supported within the service, and their SPN period is successfully completed. The PCAL Band 6 will promotes staff wellbeing, retention, and professional development within the team and lead on clinical standards, risk management, incident review.

Main duties of the job

Job Purpose The jobholder will play an essential role assisting the Senior Sister/Charge Nurse with the 24 hour continuing responsibility for the effective and efficient management of the ward / department. They will contribute to the provision of professional, clinical, managerial leadership and supervision for the nursing team. The jobholder is responsible for helping to develop and maintain a ward or departments philosophy that has the patient at the centre of compassionate safe and quality care delivery. By assisting with managing the administrative and financial aspects of the ward, the jobholder will support the cost effective use of resources. As an experienced nurse the jobholder will assist in co-ordinating activities on the ward or department ensuring effective communication is maintained at all times, providing support to qualified and unqualified nurses within the ward/dept. He/she will play a key role in the assessment of patient care needs and the development, implementation and evaluation of programmes of care. The jobholder will act as a role model, promoting quality evidence-based practice, developing the nursing team and ensuring effective management of the ward/department in the absence of the Senior Sister/Charge Nurse.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

• Date posted: 09 June 2026
• Pay scheme: Agenda for change
• Band: Band 6
• Salary: £39,959 to £48,117 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 000820
• Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom

Job responsibilities

Why you should join our Team

Come and join us in promoting the Leeds way approach and Values to the patient’s journey and experience from primary into secondary care services

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred Collaborative Fair Accountable Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.