Job summary
Are you looking for a flexible role in healthcare that fits around your lifestyle while offering opportunities to grow and develop your career?
Churchmere Medical Group is seeking a motivated and adaptable Patient Services Advisor (PSA) to support our Extended Access service, helping us provide vital care to our patients outside of core hours.
This is a part-time, ad hoc position ideal for those seeking flexible, additional hours in a supportive and rewarding environment.
Main duties of the job
About the Role
As a Patient Services Advisor, you will be a key part of our front-line team, ensuring patients receive a professional, efficient, and compassionate service.
Your duties will include:
- Welcoming and assisting patients at reception
- Managing telephone, face-to-face, and online enquiries
- Booking and managing appointments
- Signposting patients to the most appropriate service
- Supporting clinicians and maintaining smooth clinic operations
- Carrying out administrative tasks accurately and efficiently
About us
Why Join Us?
- Highly flexible working pattern ideal for work-life balance
- Opportunity to build a career in the NHS / Primary Care
- Supportive, friendly, and welcoming team environment
- Access to training and development opportunities
- Eligible for the NHS Pension Scheme (where applicable)
- Access to a Blue Light Card, offering discounts across leading retailers, travel, and leisure
- Varied working environment across multiple sites
Details
- Date posted: 03 August 2026
- Pay scheme: Other
- Salary: £13.25 an hour
- Contract: Permanent
- Working pattern: Flexible working
- Reference number: A0901-26-0012
- Job locations: Trimpley Street, Ellesmere, Shropshire, SY12 0DB, United Kingdom, Clayton Health Centre, Pauls Moss, WHITCHURCH, Shropshire, SY13 1FQ, United Kingdom
Job responsibilities
Working Pattern
- Approximately 12-18 hours per month
- Weekday evenings: 4:00pm 8:00pm
- Saturdays: 8:00am 1:00pm
- Shifts across Ellesmere Health Centre (EHC) and Churchmere Medical Centre (CHC)
- Rota provided one month in advance
- Designed to offer a high level of flexibility around other commitments
Training & Career Development
We are committed to supporting our staff to develop and succeed.
- Full training provided for the PSA role
- Initial training delivered during core working hours
- Ongoing access to learning and development opportunities
- Opportunity to gain experience in Primary Care and develop skills for future roles within the NHS
- A great stepping stone for those interested in a long-term healthcare career
Person specification
About you
Essential
- Has excellent communication and people skills
- Enjoys working in a busy, patient-focused environment
- Is flexible and reliable, with a positive approach
- Is organised and able to manage a varied workload
- Works well independently and within a team
Desirable
- Previous experience in a GP or healthcare setting is helpful but not essential, we value attitude and willingness to learn.
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Applying for this NHS job
This advert is for Patient Services Advisor (Extended Access Sessions) with Churchmere Medical Group in Ellesmere, England. It is listed as a Manager and corporate role. The advertised salary is £13.25. The contract type is Permanent. The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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