Patient Safety Incident Investigation Lead

Requirements the employer expects applicants to meet.

• Knowledge

  Detailed working knowledge of best practice relating to patient safety, quality governance and healthcare services, including awareness of relevant healthcare legislation and governance requirements, Health and Safety legislation, Information Governance requirements, the Data Protection Act, the Human Rights Act and equality and diversity issues.

• Knowledge

  Working knowledge of Patient Safety Incident Investigation and/or other relevant investigation frameworks for Patient Safety Incidents (PSIs).

• Knowledge

  Knowledge of safeguarding adults and children legislation, procedures and processes.

• Knowledge

  Knowledge of quality improvement and investigation methodologies, including how QI approaches can be used to translate investigation learning into measurable and sustained improvements in practice, outcomes and experience.

• Knowledge

  Keeps up to date with current research and legislation relating to patient safety, incident investigation, healthcare quality and broader clinical practice, including NICE guidance and relevant national patient safety publications.

• Experience

  Substantial experience in a senior clinical, quality, safety or governance role within healthcare services at Band 7 or above.

• Experience

  Significant experience in a management or clinical leadership role

• Experience

  Experience of quality governance relating to patient safety and clinical risk, including the review of Patient Safety Incidents (PSIs).

• Experience

  Significant experience of providing professional support, coaching or supervision to staff involved in complex reviews, investigations or service improvement.

• Experience

  Experience of investigating concerns or complaints raised by staff, patients or carers, and identifying and acting on associated learning.

• Education & Training

  Educated to Masters level in a relevant (e.g. healthcare, patient safety, human factors, incident investigation) field or hold first degree in a relevant field or equivalent relevant experience.

• Education & Training

  Additional specialist training in patient safety incident investigation or relevant field (e.g. Healthcare Safety Investigation Branch Level 2/3 patient safety investigation training or equivalent).

• Education & Training

  Trained in Human Factors principles.

• Education & Training

  Evidence of continuing professional development

• Skills & Personal Attributes

  Excellent written and verbal communication skills, with a supportive, sensitive and empathic approach when engaging with those involved in, or affected by, tragic deaths, Patient Safety Incidents (PSIs) and near misses.

• Skills & Personal Attributes

  Able to respond calmly and positively when faced with opposition and conflict, and to influence, innovate and improve.

• Skills & Personal Attributes

  Able to interpret and synthesise large volumes of complex and sometimes conflicting information, exercise sound judgement, and present findings clearly and concisely for a range of audiences, including patients and families, staff, managers, Trust committees, commissioners and HM Coroner.

• Skills & Personal Attributes

  Demonstrates responsiveness and resilience in leading change and delivering outcomes.

• Skills & Personal Attributes

  Shows initiative, identifies opportunities and acts on them proactively.