Search for more NHS jobs in London
Job overview
Patient Pathway Administrator
Contract - Permanent - Part- time 30.00 hours per week
This is an acting up position for 9 months
The post The post holder will play an important role in the provision of high-quality administrative support to the Community Children’s Nursing Team.
We are looking for someone who is motivated and an excellent team player who is keep to learn and take up additional responsibility as a band 4 admin coordinator.
Main duties of the job
For more information regarding the main responsibilities of the role, please refer to the attached Job Description
The post holder will be responsible for the provision of high quality administrative and clerical support to the Childrens Community Nursing Team.
To produce, format and present reports, statistical information and analysis using Microsoft Word, Excel, Access and Power Point.
To collect, collate and produce data for the service
To administer the processes for establishing efficient clinic utilisation; this includes identifying and managing the long waiter with use of the PTL list, processing outcomes, cancelling and rescheduling appointments/clinics and booking interpreters.
To analyse and monitor performance and activity, making use of a range of information. Including the PTL reports, PowerBi and unvalidated Rio notes.
General admin duties e.g photocopying, filing, drafting letters and memorandums as requested, ordering of stationery and office equipment\supplies and other general clerical duties as required.
Detailed job description and main responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description
The post holder will facilitate good communication between staff members and other teams. The post holder will provide a flexible administrative support service across the department as required by workload demands and agreed priorities in liaison with their Manager.
General admin duties e.g photocopying, filing, drafting letters and memorandums as requested, ordering of stationery and office equipment\supplies and other general clerical duties as required.
To deal with telephone enquiries to the department, refer calls to the correct person and take accurate messages, where necessary taking appropriate action.
Person specification
Education
Essential
- Minimum of 5 GCSE
- A Level/BTEC or equivalent experience
- NVQ Level 3 In Business Administration or Customer Care Equivalent
Personal Qualities
Essential
- Committed to ‘patient/client first’ philosophy
- Confident to work assertively with multi-disciplinary team
- Team player with collegial working style and willingness to share responsibility
Skills and abilities
Essential
- Experience in dealing with customer complaints and customer care
- The ability to prioritise tasks effectively
Knowledge and Expereince
Essential
- Computer literate, with experience of using a variety of computer programmes
- Knowledge of NHS service provision including the pathway of care
- Knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets, e.g. PAS, Excel or similar applications
- Knowledge of confidentiality and data protection principles
- Knowledge of Health and Safety
- Knowledge of Equality and Diversity and its application in the work place
- Experience of using a full range of IT/patient administration systems
WhatsApp job alerts
Get instant WhatsApp alerts for Medical Secretary roles in London
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Patient Pathway Coordinator with Whittington Health NHS Trust in London, London, England. It is listed as a Administrative and IT role. The advertised salary is £34,186 - £37,389 Per annum (pro rata) including HCAS. The contract type is Acting up Role. The application deadline is 27 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.