Job overview
The Patient Pathway Support role provides high-quality administrative support to ensure the efficient coordination of patient pathways and the smooth running of outpatient clinics.
Working closely with Patient Pathway Coordinators, consultants, and clinical teams, the role involves preparing and tracking patient records, maintaining accurate electronic records using the Patient Administration System (PAS), filing clinical documentation, and ensuring confidentiality and data quality standards are met. Responsibilities also include clinical audio typing of letters, operation notes, and discharge summaries, responding to patient and staff enquiries, and supporting clinic administration to meet service deadlines.
The role requires excellent organisational, communication, and keyboard skills, with the ability to prioritise workloads, work accurately under pressure, and collaborate effectively with multidisciplinary teams to deliver safe, efficient, and patient-centred care.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
Detailed job description and main responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person specification
Experience
Essential
- Experience of working within an office environment
Desirable
- Customer Care
- NHS experience
Qualifications
Essential
- Good general education including English GCSE at grade C or above (or equivalent)
Desirable
- European Computer Driving Licence
- NVQ Level 2 Admin
Knowledge Requirements
Essential
- Computer literate with excellent keyboard skills
Desirable
- Medical terminology
- Working knowledge of PAS and the NHS in general
Contractual Requirements
Essential
- Ability to work under pressure and adhere to strict deadlines
- Good team member
- Diplomatic and tactful
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Applying for this NHS job
This advert is for Patient Pathway Coordinator Support with Sherwood Forest Hospitals NHS Foundation Trust in Sutton In Ashfield, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum. The contract type is Fixed term: 12 months (Secondment also considered). The application deadline is 19 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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