Job overview
An exciting 9 month opportunity has risen to work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.
Your role is to support the clinical team, Service Manager and other Divisional Managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks Referral To Treatment target and provide cross-cover for other Patient Pathway coordinators to ensure a consistent and effective administration service is maintained at all times.
Main duties of the job
In your role you will work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs, providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.
You will support the clinical team, Service Manager and other Divisional managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. RTT and cancer and ensure a consistent and effective administration service is maintained at all times.
Typing skills required - Reviewing of letters, amending and finalisation of letters on DICT 3.
Good telephone communication skills especially dealing with patients, doctors, nursing and midwifery teams and outside agencies.
Detailed job description and main responsibilities
Are you looking for an exciting role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person specification
Communication
Essential
- Demonstrates strong, empathetic patient manner and communication skills
Desirable
- ECDL or equivalent experience with Office Packages
Qualifications
Essential
- GCSE Maths & English Grade C or above
Knowledge and Experience
Essential
- Experience in an administrative healthcare setting
- Understanding and knowledge of key access targets. eg. 18 week RTT
Desirable
- Understanding of key challenges facing the healthcare economy
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Applying for this NHS job
This advert is for Patient Pathway Coordinator - Paediatrics with Mid and South Essex NHS Foundation Trust in Westcliff On Sea, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 Per Annum (Pro Rata for Part Time). The contract type is Fixed term: 9 months (Ends 31st March 2027). The application deadline is 06 Jul 2026.
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