Job overview
The Patient Discharge Facilitator will provide an essential support service to the efficient running of The Patient Flow Team.
They must have the ability to work as part of a team as well as being able to work on their own initiative.
The post holder must have excellent communication skills, IT competent, be able to work well under pressure and prioritise their work load. They will assist in the safe and timely discharge of patients from both Southport and Ormskirk Hospitals.
This post is for 30 hours per week over 4 days. 8am-4pm with 1 Saturday every 6-8 weeks.
Main duties of the job
- Work closely with clinicians, social work teams and multidisciplinary teams to deliver a high quality patient focused service.
- Liaise with multi-disciplinary teams to facilitate accurate assessments of patient’s needs.
- Ensure that patients, relatives and carers are provided with information about discharge planning and that the information and timescales of the discharge are provided and understood.
- Liaise with pharmacy to ensure TTO’s are ready for the patients discharge
- Liaise with ambulance control when ambulance transport is required for the patients discharge.
- Liaise with care/nursing homes to ensure timely assessments and completion of required documentation to facilitate discharge.
- Attend the regular discharge planning meetings and raise any relevant issues with the multi-disciplinary team to ensure resolution prior to discharge.
- Ensure that all relevant discharge information is recorded accurately, processed on time and is communicated to the multi-disciplinary team.
- Ensure awareness of the hospital discharge policies are communicated to all relevant parties.
Detailed job description and main responsibilities
Please find attached job description and person specification for main responsibilities and requirements.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Other
Essential
- Work pattern may be unpredictable and involves shift patterns
- The post may have some distressing circumstances when dealing with terminally ill, chronically sick, disabled patients, patient death.
- The post requires frequent exposure to unpleasant condition’s, bodily fluids & smells.
Skills
Essential
- Ability to communicate both verbal and written
- Excellent numeracy and literacy skills
- Excellent interpersonal skills
- Ability to work both autonomously and as part of a team
- Ability to care for patient workload and manage their needs with supervision from registered discharge co-ordinator
- Ability to undertake nursing assessments and document clearly
- Flexible approach to the workplace
- Good knowledge of IT systems such as patient databases and Microsoft office suite
- Ability to handle sensitive or complex situations and resolve conflict
- Excellent negotiation and influencing skills
Qualifications
Essential
- NVQ level 4 or above in Health and Social care or Similar qualification or relevant experience.
Desirable
- NVQ assessors’ certificate
Knowledge and Experience
Essential
- Experience in an acute/community setting
- Experience in an urgent care setting
- Knowledge of nursing assessments and how to perform
Desirable
- Clear knowledge of the discharge process
- Awareness of key national and local policies and their impact on practice
- Understanding and support of the benefits of clinical supervision and reflective practice
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Manager and Corporate roles in Southport
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Patient Discharge Facilitator with Mersey and West Lancashire Teaching Hospitals NHS Trust in Southport and Formby District General Hospital. It is listed as a Band 4 Facilitator role. The advertised salary is £28,392 - £31,157 per annum, pro rata. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.