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Job summary
The Patient Administrator duties include but are not limited to: To provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need. To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports. To answer incoming calls in a professional manner and providing an excellent level of service to patients To call patients to book initial appointments, Theatre and arrange follow up appointments To be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal
Main duties of the job
You're a natural communicator with a passion for attention to detail. You'll be able to work as part of a team and on your own initiative and have a good working knowledge of Microsoft packages. You'll also have have a flexible working approach.
About us
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS
Details
- Date posted: 14 August 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Compressed hours
- Reference number: NR30
- Job locations: Norwich, Norwich, Norfolk, NR4 7YB, United Kingdom
Job responsibilities
We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Person specification
Experience
Desirable
- Working in a administration capacity
Qualifications
Desirable
- Any qualification in administration
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Applying for this NHS job
This advert is for Patient Administrator with Cora Health Group Limited in Norwich, Norfolk, NR4 7YB, United Kingdom, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £12.71. The contract type is Permanent. The application deadline is 23 Aug 2026.
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