Pathway Coordinator

Job overview

An exciting opportunity has arisen to join our Colorectal team as a Pathway Co-ordinator (Administrator) role on a full time permanent basis.

The post will provide administration support to the Colorectal Triage Team and the Colorectal Clinical Nurse Specialists with a range of administration tasks, including answering phone calls, producing clinical letters, clinic outcomes and maintaining databases of patients to ensure patients are tracked and progressing through their pathway.

You should be educated to a good standard of English (GCSE or equivalent) and have an advanced level of IT literacy with experience of using a range of IT applications. You should be confident answering phone calls from patients and assisting with queries.

Main duties of the job

- To act as the point of contact for patients and medical staff on behalf of the consultant and the team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner. - Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards. - To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or their team. - An understanding of the 2ww and 62 day cancer pathway. - Input patient information onto the various IT systems. - Managing patient referrals on ERS, outcoming clinics and uploading referrals to CITO. - Tracking patients through the cancer pathway and maintaining databases of patients. - Ensure that notes and results are prepared and available prior to the patient episode. - Access Policy and an agreement to adhered to these policies according to National Trust Guidelines. - Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries. - Liaise effectively with wards and departments within the hospital. - To escalate any urgent problems to a senior manager. - Undertake necessary training as and when required by the Trust.

Closing date of applications: 28 May 2026

Interview date: 17 June 2026

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).