Job overview
We are looking for a Medical Secretary/P.A. to join the IPMS Team at WSH. The Pain Department is made up of doctors, a psychologist, a team of specialist nurses, physiotherapists and medical secretaries.
A Medical Secretary/P.A. is needed to assist the team with their administration work and clinical typing. Part of this role will be setting up clinics and booking up follow up appointments.
Liaising with the Telephone Appointments and Waiting List Staff to ensure clinics are set up in a timely fashion and all slots are utilised.
You will responsible for your doctors day to day diary, annual leave, professional leave and study leave.
You will be dealing with patients with chronic pain conditions, these include fibromyalgia, spinal conditions, etc.
Main duties of the job
To provide a comprehensive personal assistant/secretarial service in support Consultants and associated medical team, ensuring the provision of an efficient and reliable service.
For Full details of the Job role and person specification, please see attached Job Description.
Detailed job description and main responsibilities
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Certificate of sponsorship – For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Person specification
Personal qualities
Essential
- Friendly and helpful manner towards working duties.
- Good interpersonal skills
- Attention to detail
Skills and abilities
Essential
- Audio typing.
- Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
- Accurate keyboard skills
- Clear and precise communication skills
- Organisational and administrative skills
Desirable
- Touch Typing
- Knowledge of the hospital administration system
- Understanding of databases
Experience and knowledge
Essential
- Previous experience as PA or secretary/administration experience
- Able to demonstrate experience and understanding of issues relating to confidentiality.
- Audio typist.
Desirable
- Previous NHS or related environment
- Patient / customer care experience.
- Medical terminology
Education and qualifications
Essential
- RSA II / III typing qualification or equivalent.
- GCSEs (including English and Maths) at grade C or above.
Desirable
- Medical Secretary qualification (AMSPAR certificate) or equivalent
- Microsoft Office qualification.
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Applying for this NHS job
This advert is for PA/Medical Secretary - IPMS with West Suffolk NHS Foundation Trust in West Suffolk Hospital NHS Foundation Trust. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum pro rata. The contract type is 12 months (Fixed Term). The application deadline is 27 Aug 2026.
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