Paediatric Ward Clerk

Job overview

We are seeking an enthusiastic and motivated individual to join our Child Health team as a Ward Clerk.

As a Ward Clerk, you will play a vital role in supporting the day-to-day running of the Children’s Wards by carrying out a range of clerical and reception-based duties. You will work closely with the multidisciplinary clinical team, providing essential administrative support and acting as a first point of contact for patients, families, and visitors, responding to enquiries with sensitivity and professionalism.

This is a fast-paced and rewarding role within a busy hospital environment, offering the opportunity to make a real difference to the experience of children and their families during their hospital stay.

In addition to supporting the Children’s Wards, you will also provide clerical support across the wider Child Health Department. This position offers an excellent opportunity to develop your skills within a dynamic team, alongside access to ongoing professional development and the full range of benefits and staff incentives available as part of the NHS.

If you’re ready for a challenging yet fulfilling role, we’d love to hear from you!

Main duties of the job

Our successful candidate will be:

• Self disciplined
• Motivated
• Empathetic
• Able to prioritise workload
• An effective communicator
• Able to work as part of a team
• A problem solver

The duties of this role include being a first point of contact for patients and visitors to the ward, undertaking Clerical tasks, organising transport for patients ordering supplies and eventually helping to develop new or less experienced staff.  For more in depth details please see the attached Job Description and Person Specification.

We offer a supportive and friendly working environment actively encouraging our team to develop further within their roles.  We are able to provide dedicated career pathways and great opportunities for continuing professional development.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.