Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
6 listedRequirements the employer expects applicants to meet.
- Knowledge
Knowledge of outpatient and waiting list targets, systems and procedures
- Knowledge
Understanding of budgets
- Experience
Experience in customer service and administration duties
- Experience
Experience in the use of IT / computer skills
- Qualifications
Educated to diploma level or equivalent qualification / experience / knowledge
- Qualifications
NVQ Level 3 in Customer Service / Management of Administration or equivalent knowledge base
Desirable
4 listedAdditional qualities the employer would prefer.
- Knowledge
Experience of workforce processes including recruitment, appraisal, disciplinary procedures and managing attendance
- Knowledge
Experience of working with patient tracking lists
- Experience
Experience of working in the NHS and / or dealing with customers /range of different people
- Qualifications
ECDL or equivalent qualification
Job overview
This role is challenging and fast paced. It is also a great opportunity for someone looking to make a positive impact for patients.
We are recruiting for two vacancies, one part time role of 30 hours based at Canford House and one full time role based at Poole.
Base Location: Canford House and Poole
Interview: 21st September
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Detailed job description and main responsibilities
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Applying for this NHS job
This advert is for Outpatient Team Leader with University Hospitals Dorset NHS Foundation Trust in Bournemouth, England. It is listed as a Band 4 Team leader role. The advertised salary is £28,392 - £31,157 pa. The contract type is Permanent. The application deadline is 11 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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This source advert is brief, so confirm the rota, base site, team structure, essential criteria and required documents on the employer page before submitting. Use the listed employer, grade, profession, location and closing date to keep your NHS application specific to this vacancy.