Outpatient Booking Officer

Job overview

🌟 Join Our Team at King's Mill Hospital! 🌟

Are you a master of organization with a keen eye for detail? Are you ready for an exciting opportunity to make a meaningful impact in healthcare? Look no further! King's Mill Hospital is thrilled to announce an incredible opening for an Outpatient Booking Officer to join our dynamic team.

In this role, you'll be the linchpin of our outpatient services, ensuring smooth and efficient scheduling for our patients. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you!

Key responsibilities:

• Booking and cancelling outpatient clinic appointments efficiently and effectively.
• Monitoring the timely sending of essential documents to patients and ensuring correct documentation is received.
• Facilitating appointments for patients discharged from IPT's ward discharges and ICR's.
• Maximising the utilisation of all clinic slots to ensure the best possible patient care.
• Collaborating closely with the BSU and esteemed consultants to ensure patients are booked in a timely manner.
• Regularly updating and maintaining mandatory training to ensure the highest quality of service delivery.
• Offering support to the team whenever necessary, fostering a collaborative and positive work environment.
• Registering ASI dummy referrals on Care flow, paying particular attention to RTT pathways

Apply now to join our team!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.