Orthotic Officer

Job overview

Orthotic officers work as part of a multi-disciplinary team, providing efficient and effective administration support in the delivery of the orthotic service.

They provide a range of administration, clerical and reception support to the Orthotic service.

This post will work across sites at Broad street plaza and  Huddersfield Royal infirmary.

Main duties of the job

To undertake general administrative duties including ordering and invoicing supplies, processing patient referrals, input client data to maintain up-to-date and accurate records.

Detailed job description and main responsibilities

• To communicate effectively with other staff in the team and liaise where appropriate with colleagues from other disciplines and outside agencies.
• To communicate effectively with clients, patients and carers, consistent to their level of understanding, personal preference, culture and background; ensuring their views are heard and acted upon whenever possible.
• To ensure sensitivity is shown, confidentiality assured and patient dignity maintained at all times.
• To demonstrate listening skills and deal sensitively with any individual concerns.
• To carry out general computer duties required in the day to day running of the administration and reception within the Orthotic Department.
• To undertake general administrative duties including ordering and invoicing supplies, processing patient referrals, input client data to maintain up-to-date and accurate records.
• To arrange appointments for clinic consultations.
• To liaise with the wider multidisciplinary team as appropriate to ensure effective communication takes place at all times.
• To ensure confidentiality of all patient and staff related matters at all times.
• To act as a source of general advice and information to users/carers and members of the public on the provision of the service and related issues.
• To measure and fit certain items e.g. wrist splints in the Orthotic Service at the request of GP’s and consultants.