Ophthalmology Pathway Co-ordinator

Job overview

Working Part time: 22.5 hours per week

We are looking for an organised and proactive individual to support the smooth running of our AMD and non‑AMD injection services.

In this role, you will manage patient waiting lists, schedule clinics and treatment sessions, and ensure accurate, timely data entry in line with Trust policies. Working closely with the Practice Manager and clinical teams, you will help prevent waiting time breaches, coordinate theatre and clinic capacity, and maintain clear communication with patients and staff. You will also handle enquiries, prepare documentation for audits and meetings, and provide essential administrative support to keep the service operating efficiently. This is a key role for someone who thrives in a fast‑paced clinical environment and enjoys ensuring patients receive a seamless, well‑coordinated experience.

Main duties of the job

• Manage and monitor the AMD and non‑AMD injection waiting lists, ensuring compliance with Trust policies and preventing waiting time breaches.
• Oversee and update the daily PTL, correcting errors and escalating capacity issues when needed.
• Accurately add, update, and maintain patient waiting list records, including admissions, cancellations, suspensions, and patient communication.
• Schedule and amend clinic and treatment session appointments, coordinating patient numbers with staff availability.
• Liaise with consultants and clinical teams to support theatre scheduling, case mix planning, and special patient requirements.
• Ensure all DNAs, cancellations, and removals comply with Trust waiting list procedures.
• Maintain accurate databases for AMD and non‑AMD patients, providing data for clinicians, nursing teams, and finance.
• Handle patient enquiries and service‑related correspondence, referring complex queries to the nurse in charge.
• Prepare documentation for audits, reporting, and meetings.
• Provide administrative and secretarial support to the AMD and non‑AMD services.
• Order and maintain stock levels, including stationery, via the e‑procurement system.

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.​

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.​