Operational Care Quality Partner - South Region

Job summary

At Avery Healthcare, exceptional care starts with strong leadership, robust clinical governance and a commitment to continuous improvement. As our Operational Care Quality Partner, youll support care homes across the South Division to improve quality, strengthen performance and deliver sustainable outcomes for residents. This is a highly visible, hands-on role supporting homes that may be without a General Manager, welcoming new leadership or requiring focused improvement. If youre an experienced clinical leader who is passionate about raising standards and developing others, wed love to hear from you. About the role Youll work alongside Regional Directors, General Managers and care teams to assess performance, identify priorities and implement effective improvement plans.

Main duties of the job

As an Operational Care Quality Partner, you will support care homes across the South Division to improve quality and strengthen performance. This highly visible, hands-on role involves supporting homes that may lack a General Manager, welcoming new leadership, or requiring improvement. You will work alongside Regional Directors, General Managers, and care teams to assess performance, identify priorities, and implement effective improvement plans. Key responsibilities include leading care quality and clinical improvements, assessing underperforming services, strengthening clinical governance, supporting regulatory compliance, and coaching care teams.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. We are committed to creating meaningful experiences for residents and team members through strong leadership and clinical governance. Our vision is 'creating meaningful lives together,' where the later years of life are as enriching as any other. We proudly offer exceptional care across our network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us to see why Avery is the preferred choice for residents and team members alike.

Details

• Date posted: 03 September 2026
• Pay scheme: Other
• Salary: Depending on experience Salary expectations will be discussed at interview stage.
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1546182314
• Job locations: Avery Healthcare, South Region, GU227SY, United Kingdom

Job responsibilities

Package Description:

At Avery Healthcare, exceptional care starts with strong leadership, robust clinical governance and a commitment to continuous improvement.

As our Operational Care Quality Partner, youll support care homes across the South Division to improve quality, strengthen performance and deliver sustainable outcomes for residents. This is a highly visible, hands-on role supporting homes that may be without a General Manager, welcoming new leadership or requiring focused improvement.

If youre an experienced clinical leader who is passionate about raising standards and developing others, wed love to hear from you.

About the role

Youll work alongside Regional Directors, General Managers and care teams to assess performance, identify priorities and implement effective improvement plans.

Key responsibilities:

• Lead care quality and clinical improvements across supported homes.
• Assess underperforming services and implement measurable improvement plans.
• Strengthen clinical governance, including oversight of risk, incidents and resident outcomes.
• Support regulatory compliance, CQC inspection readiness and post-inspection actions.
• Coach and support nurses, managers and care teams.
• Support serious complaint and event investigations, ensuring learning is shared.
• Travel across the division and respond flexibly to urgent operational needs.

About You

You will:

• Be a qualified nurse with current NMC registration.
• Have substantial experience managing or supporting care home operations.
• Have multi-site or regional experience.
• Demonstrate a track record of improving quality, compliance and service performance.
• Have strong knowledge of CQC requirements and clinical governance.
• Hold a Level 5 qualification in Health and Social Care Management or be willing to work towards it.
• Be an influential, resilient and adaptable leader.
• Be able to travel extensively across the division, including at short notice.

About Avery

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please Note

This role requires

• extensive travel
• current NMC registration
• proof of eligibility to work in the UK and a DBS Disclosure check funded by Avery Healthcare.

This advert may be withdrawn before the advertised closing date depending on application volumes and business needs.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).