
Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Knowledge and Abilities
Computer literate and ability to use web-based IT programmes
- Knowledge and Abilities
Willingness and ability to undertake further skills training, for example, wound management and plaster cast application.
- Education / Qualifications and Relevant Experience
GCSE Maths & English or equivalent qualification / experience
- Education / Qualifications and Relevant Experience
NVQ 3 Direct Care
- Education / Qualifications and Relevant Experience
Previous experience as a HCA within a hospital setting
Desirable
1 listedAdditional qualities the employer would prefer.
- Education / Qualifications and Relevant Experience
Experience of working in an urgent care environment / out-patient department / ward environment
Job overview
An exciting opportunity has arisen for a 17-hour position within the busy Outpatient Department (OPD) and Minor Injury Unit (MIU) at St Austell Community Hospital.
We are seeking a motivated and compassionate individual to join our team, providing high-quality care to patients attending the department. The successful candidate will undertake a range of clinical duties including venepuncture, wound care and dressings, plaster application and removal, recording and monitoring patient observations, and supporting the assessment and triage of patients presenting with minor injuries and illnesses.
This role offers the opportunity to work within a supportive multidisciplinary team in a varied and fast-paced environment, delivering safe, effective, and patient-centred care.
Main duties of the job
The successful candidate will ideally have experience working within an Urgent Treatment Centre, Minor Injury Unit (MIU), or Outpatient Department (OPD), and have completed relevant MIU skills and triage competencies.
Key responsibilities will include:
- Supporting MIU and OPD practitioners in the assessment, planning, delivery and evaluation of patient care.
- Undertaking a range of clinical duties, including wound care and dressings, plaster application and removal, patient observations, and assisting with triage following completion of the relevant competencies.
- Registering and booking patients into the department and ensuring accurate documentation is maintained.
- Providing a high standard of patient care and attending to patients' general needs throughout their visit.
- Delivering all care safely and effectively under the supervision of trained MIU and OPD clinicians.
- Providing administrative and clerical support to the multidisciplinary team as required to ensure the smooth running of the service.
- Contributing to a positive patient experience by maintaining a professional, compassionate and patient-centred approach at all times.
The role requires the ability to remain calm and work effectively under pressure within a busy and often unpredictable urgent care environment. A commitment to ongoing professional development and a willingness to undertake further training and competency-based learning are essential.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for OPD/MIU Healthcare Assistant - St Austell Hospital with Cornwall Partnership NHS Foundation Trust in St Austell, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 Pro rata. The contract type is Permanent. The application deadline is 22 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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