Office Coordinator

Job summary

We are looking to recruit a qualified and experienced administrator with excellent interpersonal, organisational and computer skills to join our services open to carers, family and patients who are received care from Farleigh Hospice. This exciting role includes providing administration support for a team of professionals and volunteers, handling sensitive calls, providing support and advice, and supporting volunteers in their work.

Main duties of the job

You will be an approachable and compassionate person who enjoys working with people and is able to respond sensitively to individuals experiencing difficult or emotional circumstances. You will be organised, adaptable and able to work both independently and collaboratively as part of a multidisciplinary team, with a commitment to Farleigh Hospices values and person-centred approach.

You will have excellent communication and listening skills, with the ability to respond to queries and concerns sensitively and professionally. You will have strong organisational and time-management skills, accurate record-keeping and good IT skills, including Microsoft Office. Previous administrative experience is essential, alongside the ability to prioritise your workload, use your own initiative and communicate clearly in writing and in person. Experience of working within healthcare or wellbeing would be an advantage.

About us

Farleigh Hospice is a high performing organisation providing specialist palliative and end of life care for people with life limiting illness in the Mid Essex region.Our team at Farleigh has grown and evolved to meet the changing needs of the community we serve, and we are looking for highly motivated Office Coordinator to join our Psychological and Wellbeing team.

We offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you.

Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this we welcome applications from all sections of the community. Farleigh Hospice operates a three-month probation period.Positions may be subject to DBS Disclosure.Charity Registration No: 284670

Details

• Date posted: 03 September 2026
• Pay scheme: Other
• Salary: £25,553 to £26,551 a year Pro Rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: B0396-26-0022
• Job locations: Farleigh Hospice, North Court Road, Broomfield, Chelmsford, CM1 7FH, United Kingdom

Job responsibilities

• In liaison with the Head of Psychological Wellbeing Services develop, maintain and co-ordinate office activities
• Develop office systems to ensure smooth running of the service
• Be the first point of contact for the Psychological and wellbeing service
• Accept any correspondence or communication into the service, and respond in line with process
• Support in the organisation and planning of events in the Psychological and Wellbeing service
• Review referrals as they are received and then pass on to relevant part of the service
• Be the first point of contact the Psychological and wellbeing service

Main responsibilities

• This role provides a comprehensive, efficient, and confidential secretarial and administrative service by organising the Psychological and wellbeing service on a day-to-day basis
• This role works closely with other Office Co-ordinators to ensure there is office cover and services run effectively
• The ability to adapt to the various needs of people who are contacting the service, with effective listening, negotiation, talking over the telephone, email and face to face is very important as the post holder will be dealing directly with clients and relatives as well as liaising with volunteers, other staff and services