Job overview
The department of Nuclear Medicine at Singleton Hospital (part of Swansea Bay University Health Board) is a busy academic imaging department operating two diagnostic state-of-the-art SPECT/CT cameras, two bone densitometry (DXA) scanners, a brand new, purpose-built, radio pharmacy, a therapy section and a mobile PET/CT service. The Singleton Hospital is situated next to the sea in Swansea, and is also adjacent to the Singleton University campus.
We are seeking an exceptionally motivated individual to join our friendly and dynamic team. In return for dedication and hard work, we offer well established, structured mentoring and staff development strategies to support with this role. The post holder will be required to contribute to the smooth and efficient running of the Nuclear Medicine Reception Offices, particularly the bone densitometry service reception, and to provide the clerical and administrative functions associated with the work undertaken in Nuclear Medicine. The post holder will also be required to provide patient support and to ensure their welfare when in the Nuclear Medicine Service.
Main duties of the job
Nuclear Medicine is a highly specialized service providing Radiopharmaceuticals, Diagnostic Investigations, Radionuclide Therapy, PET/CT and DXA scans to patients of Local Health Boards in the South West Wales Area.
Within this service the post holder will be part of a highly skilled team involved in the provision of the diagnostic and DXA service in South West Wales, providing support to colleague clerical officers in the provision of the DXA services in Nuclear Medicine. The post-holder will be the initial contact in the patient journey within Nuclear Medicine.
The post holder will ensure the smooth and efficient running of the Nuclear Medicine Reception Offices, and to provide clerical, administrative and healthcare support functions associated with the daily work of DXA.
The post holder will be expected to liaise with technical, nursing staff and patients to deliver an efficient nuclear medicine service with main focus on scheduling of appointments. They will be expected to manage the entry of patient data onto specific databases, maintaining patient confidentiality at all times.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Detailed job description and main responsibilities
The successful candidate will be responsible for ensuring independent administrative cover, following an adequate period of training and for supporting the service flexibly during the contracted time.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Other
Essential
- Ability to travel within geographical area to meet the business needs
- Able to work hours flexibly
- Good organizational skills
Experience
Essential
- Experience of working in an administrative/office environment
Qualifications
Essential
- 5 GCSEs or equivalent, Grade C or above
- Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar
- RSA II or equivalent demonstrable experience
- Proof of appropriate CPD
Desirable
- ECDL or equivalent experience and or qualifications
- Customer Service qualification L2
Aptitude and abilities
Essential
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Ability to prioritise and meet service demand
- Ability to use Microsoft Office e.g. word/excel
- Ability to use virtual platforms e.g. Teams, Zoom
Desirable
- Welsh speaker
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Medical Secretary roles in Swansea
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Nuclear Medicine & DXA Clerical Officer with Swansea Bay University Health Board in Swansea, Swansea, Wales. It is listed as a Band 2 Administrative and IT role. The advertised salary is £26,300 per annum. The contract type is Permanent. The application deadline is 02 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.