NS 9.11 Primary Care IG Assistant

Job summary

We are looking for a well-organised and proactive Primary Care Information Governance Assistant to join our Information Governance Team. This is an excellent opportunity to support the delivery of information governance and Data Protection Officer services for GP practices across Norfolk and Suffolk, helping ensure that information is handled lawfully, securely, and effectively.

The successful candidate will provide administrative and clerical support across a varied portfolio of work, including audits, incident investigations, Information Asset Registers, Data Privacy Impact Assessments (DPIA), Data Security and Protection Toolkit evidence gathering, training and awareness activities, meetings administration and mailbox management.

You will be an effective communicator with good written, telephone and data entry skills, and you will be confident using Microsoft Office applications including Word, Excel and Outlook. You will have experience of working in an administrative environment and with computerised data systems, with the ability to organise and prioritise your own workload to meet deadlines.

You will understand the importance of confidentiality, accuracy and professionalism when handling sensitive information. An understanding of data protection legislation, NHS confidentiality requirements or experience in a health care environment would be advantageous.

Proposed interview dates:

w/c 17th August 2026

Main duties of the job

• Support the Primary Care Information Governance Officer with audits, incident investigations, Information Asset Registers and Data Privacy Impact Assessments.
• Collate and maintain evidence for GP practice Data Security and Protection Toolkit submissions.
• Maintain spreadsheets, logs, templates, and documentation, ensuring information is accurate, organised, and available when needed.
• Provide administrative support for training and awareness events, including booking sessions, preparing materials and formatting presentations.
• Manage the Primary Care Information Governance Team DPO mailbox, responding to routine queries or directing them to the appropriate lead.
• Arrange meetings, prepare agendas and supporting papers, and take and distribute minutes or notes for relevant groups and committees.
• Support wider Information Governance projects affecting primary care, while continuing to develop knowledge of information governance.

About us

We manage an annual budget of £4.9billion to commission safe, highquality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joinedup care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an olderthanaverage population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joinedup, patientcentred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to highquality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Details

• Date posted: 30 July 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: D0003-ICB009
• Job locations: Norfolk and Suffolk Integrated Care Board, Endeavour House, Russell Road, Ipswich, Suffolk, IP1 2BX, United Kingdom

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.