Job overview
Closing Date: 19.07.26
Shortlisting to take place after closing date: commencing 20.07.26
Interview expected to take place in the week following shortlisting: commencing 27.07.26
Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.
Bradford Teaching Hospitals NHS Foundation Trust is pleased to advertise this role for a permanent Non-Medical Flexible Workforce Coordinator. This role is for a dynamic and motivated individual to join our multi award winning e-Rostering team. We are looking for a suitably experienced individual who is seeking a new challenge.
You will be supporting the e-Rostering team in the Trust wide operational performance, management and further development of the electronic rostering system. The post holder will provide an efficient and effective high quality rostering data administration service supporting the use and maintenance of electronic rostering throughout the trust including integration with the temporary staffing system.
Main duties of the job
The post holder will be required to prioritise own workload, considering the timetable in relation to roster publication and payroll finalisation dates to ensure that issues related to rostering and pay are dealt with in a timely and effective way.
To lead on data configuration and set up of the rosters on the system in the allocated wards and units.
To deliver staff training and act as first level contact for enquiries from end users.
To act as lead contact and link worker for the e-Rostering ward level roster creators and equivalent in the allocated wards and units.
To optimise the service delivery and efficiency of the e-Rostering system of the Trust through increasing awareness of system developments, and educating all staff to understand the performance implications of these system upgrades.
Supporting the staff of the Trust in the deployment of the e-Rostering system, ensuring effective co-ordination between the various stakeholders through the provision of the project team office.
To deliver system training to end users working with other members of the project team.
Detailed job description and main responsibilities
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
Responsible for the maintenance and updating of an effective system to evaluate and ensure that both ESR (Electronic Staff Records) and MAPS Healthroster databases are synchronised using the ESR Gateway tool in MAPS Healthroster in conjunction with ESR.
Be an expert user of the Workforce systems, ensuring a good level of understanding and accuracy to actively promote E-Job Planning and E-Rostering throughout the Trust.
Provide bank and agency via appropriate framework and ensure all appropriate checks are completed and accurate pay is processed via the workforce systems.
Maintain accurate records of staff training.
Respond to user enquiries providing ongoing support to managers and users.
Provide system administration ensuring accurate maintenance of data within the systems, allocation of appropriate user responsibilities and troubleshooting of issues/errors.
Provide system administration ensuring accurate maintenance of data within the system and allocation of appropriate user responsibilities.
Maintenance of high-quality data within the system through data cleansing.
Responsible for the production and maintenance of project protocols and standard operating procedures as developed by the System Manager.
Assist with the management and support of the increasing user base for the system, including the provision of appropriate new starter and upgrade training and the writing/updating of user manuals for both clinical and other operational staff.
Liaise with the IT department to ensure that the system is available and accessible to all users and to liaise where necessary with the Allocate help desks.
To support and develop relationships with clinical and non-clinical staff across the trust, and Payroll services.
Support the design and upkeep of an effective system to evaluate and measure system software benefits.
Collect and prepare activity data as required including efficiency indicators on roster production, utilisation of staff and performance of the software to inform Trust Key Performance Indicators.
Provide data on a planned and ad hoc basis as required by Trust managerial teams.
To participate in analysis and audit of information produced by Healthroster.
Work on own initiative, escalating all issues of risk or concern
Person specification
Skills
Essential
- Tactful with excellent communication and interpersonal skills
- Good teaching and presentation skills and able to pass on new knowledge
- Approachable and supportive even when working under pressure
- Ability to communicate in written and verbal formats including the use of different media for presentations to different audiences
- Professional attitude to work and colleagues
- Ability to work under pressure to planned timescales to meet tight deadlines
- Flexibility and adaptability – able to work on own initiative and self-motivated
- Ability to prioritise and focus when faced with multiple simultaneous tasks
- Motivated to make a difference and make a positive impact in implementing change
- Able to accept advice and guidance when needed
- Ability to absorb and analyse information quickly and accurately
- Enthusiasm for new technology whilst maintaining a people centred approach
Knowledge
Essential
- Willingness to undertake further training including IT training to enhance skills and knowledge base
- Knowledge of change management
- Understanding of Information Governance and Confidentiality
Desirable
- Knowledge of project management tools and techniques
Experience
Essential
- Substantial admin experience using databases & spreadsheets
- Experience of training other members of professional and support staff
- Ability to use computers and standard programmes such as e-mail, MS Word, Excel and Powerpoint.
- Experience of working with varying levels of staff
- Experience of using electronic rostering systems
Desirable
- Experience of System administration
- Experience supporting project implementation
- Experience of managing, supervising and developing staff
- Experience of creating and managing duty rosters
- Experience of implementing new systems, processes or technology
Qualifications
Essential
- Educated to degree level or equivalent
- Educated to GCSE standard or equivalent
- Excellent key board skills
Desirable
- High award ECDL or equivalent
- Teaching or training/assessors qualification
- Project management training
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Applying for this NHS job
This advert is for Non-Medical Flexible Workforce Co-ordinator with Bradford Teaching Hospitals NHS Foundation Trust in Bradford, North East and Yorkshire, England. It is listed as a Band 5 Administrative and IT role. The advertised salary is £32,073 - £39,043 0. The contract type is Permanent. The application deadline is 19 Jul 2026.
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