Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
16 listedRequirements the employer expects applicants to meet.
- Other
Sound independent judgment, common sense and diplomacy
- Other
Self-awareness in terms of emotional intelligence and cultural sensitivity
- Other
Clear understanding, and acceptance, of the responsibilities of non-executive directors
- Other
The time and commitment to fulfil the role
- Skills and Abilities
Highly developed interpersonal and communication skills
- Skills and Abilities
Evidence of successful working within and across whole organisational teams
- Skills and Abilities
Leadership using sound, independent judgment
- Skills and Abilities
Proven relationship building and ambassadorial skills
- Skills and Abilities
Politically astute, with the ability to grasp relevant issues and understand relationships between interested parties
- Knowledge and Experience
Ability to understand complex strategic issues, analyse, resolve difficult problems and make strategic decisions
- Knowledge and Experience
Experience of performance management and KPI’s
- Knowledge and Experience
Commercial acumen
- Knowledge and Experience
Significant senior operational leadership experience in a complex, multi-site service environment, including responsibility for service performance and improvement
- Knowledge and Experience
Relevant operational planning experience, including service delivery, resilience and transformation
- Knowledge and Experience
Board-level working, ideally as a Board member
- Education and Qualifications
Degree-or equivalent and/or professional qualification
Desirable
8 listedAdditional qualities the employer would prefer.
- Other
Lives/works in geography HUC operates
- Skills and Abilities
Customer or Patient Facing Experience
- Knowledge and Experience
Experience of Healthcare/social care sector
- Knowledge and Experience
Knowledge of the NHS in Hertfordshire and Cambridgeshire
- Knowledge and Experience
Previous Board Director experience, either Executive and ideally, Non-Executive
- Knowledge and Experience
A recognised operational or management qualification
- Knowledge and Experience
Additional experience or expertise in areas such as clinical practice, patient safety, workforce or organisational transformation
- Education and Qualifications
Degree in finance/business/management /clinical qualification
Job overview
HUC is seeking an experienced and influential Non-Executive Director – Performance & Operations to join its Board and provide independent oversight, constructive challenge and strategic insight across organisational performance and operational delivery.
This is an opportunity for an experienced senior leader to use their expertise to shape the future direction of HUC, supporting the Board to ensure that strategic ambitions translate into high-quality, effective and sustainable services.
The successful candidate will bring significant senior operational leadership experience within a complex, multi-site environment, a strong understanding of performance management, service improvement, operational planning, transformation and KPIs.
As an independent Board member, you'll contribute an objective perspective, challenge constructively and provide assurance on operational performance, service quality, capacity, resilience and risk. You will work collaboratively with fellow Board members and executives, helping HUC maintain a strong focus on patients, communities, staff and stakeholders.
This is a strategic governance role rather than a day-to-day operational position. You will need to demonstrate sound independent judgement, commercial acumen, strong interpersonal skills and the ability to understand complex issues and make well-informed strategic decisions.
Experience of healthcare or social care, the NHS, or working within the geographies in which HUC operates would be desirable
Main duties of the job
As a Non-Executive Director, you will:
- Provide strategic oversight and constructive challenge on organisational strategy, operational capacity and delivery.
- Review and challenge performance information, operational plans, KPIs and service delivery.
- Provide Board-level oversight of performance, quality, safety, capacity, resilience and risk.
- Bring senior operational leadership expertise to support service improvement and transformation.
- Contribute to significant organisational decisions and effective governance.
- Promote patient-centred services, with a strong focus on quality, safety and patient experience.
- Build effective relationships with key stakeholders and act as an ambassador for HUC.
- Contribute to Board and committee activity, including the Performance and Service Delivery Committee.
- Exercise independent judgement and ensure decisions reflect the interests of HUC and its communities.
- Support executive remuneration and succession planning where appropriate.
- Oversee health, safety, safeguarding, equality, diversity and inclusion.
- Maintain confidentiality and provide oversight of data protection.
- Contribute to Board effectiveness and ongoing governance development.
Detailed job description and main responsibilities
Please see attached the full candidate pack for more information about this role and opportunity at HUC.
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Applying for this NHS job
This advert is for Non-Executive Director (Performance and Operations) with HUC in Welwyn Garden City, England. It is listed as a Non-executive director role. The advertised salary is £9,000 plus agreed additional day rate for extra responsibilities. The contract type is Permanent. The application deadline is 11 Sep 2026.
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