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Job summary
We have an exciting opportunity for a Senior Administrator to join our NHS@Home team as part of the Healthier Together @Home service.
This role is central to the smooth running of a dynamic, patient-focused model of care which delivers hospital-level support in the comfort of people's homes. By working closely with system partners and using appropriate remote monitoring tools, the service aims to:
- Reduce unnecessary hospital stays
- Build trust in the safe delivery of care at home
- Encourage shared decision-making between patients and professionals
- Foster a confident, collaborative approach to care
- Strengthen system-wide management of clinical risk in community settings
Main duties of the job
As a Senior Administrator, you will play a key role in supporting the day-to-day operations of the service. You'll be an essential link between patients, professionals, and system partners - keeping things running smoothly, accurately, and professionally.
Your responsibilities will include:
Communication
- Providing a courteous and responsive service to patients, carers, clinicians and partner organisations
- Handling sensitive, sometimes emotional conversations with professionalism and support
- Creating tailored correspondence and written materials
- Supporting others in managing complaints, concerns and enquiries
- Offering non-clinical advice and appropriate signpostin
Planning & Coordination
- Managing your own and others' workloads to meet service demands
- Coordinating team rotas, meetings, clinics and events
- Supporting recruitment processes including interviews and onboarding
- Deputising for managers when required and overseeing small project
Data & Resources
- Handling data accurately, supporting reports, audits and service evaluations
- Ordering essential equipment or supplies
- Ensuring compliance with documentation, data protection and confidentiality standards
- Contributing to business continuity and CQC assurance processe
Leadership & Supervision
- Line managing and mentoring colleagues and new starters
- Supporting wellbeing and development through one-to-one meetings
- Providing training and contributing to performance management
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Details
- Date posted: 29 June 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year per annum
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 083-8084820-SL
- Job locations: John Milton Clinic, Crow Lane, Bristol, BS10 7DP, United Kingdom
Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Person specification
Qualifications
Essential
- Significant practical experience in a wide range of relevant administrative procedures, preferably supported by an NVQ 3 in administration or equivalent training/demonstrable experience.
- Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
Skills, Knowledge & Experience
Essential
- Demonstrates a proactive approach and ability to use initiative
- Ability to organise, prioritise and manage workload effectively.
- Demonstrates reliability and follows tasks/actions through to compeltion
- Produces accurate work and maintains high standards/attention to detail
- Demonstrates understanding of confidentiality and secure information handling
- Communicates calmly and professionally, including with distressed or challenging individuals
- Demonstrates a good range of IT skills including Microsoft Word, Excel, PowerPoint and MS Teams
- Previous line management or supervisory experience
Desirable
- Experience of working in a health/social care or service oriented organisation
- Experience of EMIS
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Applying for this NHS job
This advert is for NHS@home Senior Administrator with Sirona care & health CIC in Bristol, South West, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Permanent. The application deadline is 13 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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