NHIS Admin Apprentice

Job overview

This is an exciting opportunity to join Nottinghamshire Health Informatics Service as an NHIS Admin Apprentice, supporting the Corporate and Business Support team at Kings Mill Hospital. The role provides a great introduction to working in a busy NHS digital and technology service, offering hands-on experience in reception, customer service, administration, document management and supporting senior managers and programme teams. The successful candidate will develop key workplace skills, including communication, organisation, confidentiality, Microsoft Office use and professional customer service.

NHIS is a large, shared digital service supporting health and care organisations across Nottinghamshire and Derbyshire, helping to improve services for staff, patients and local communities through better use of technology, data and digital solutions. Working with us means being part of a friendly, skilled and supportive team where you can learn, grow and build confidence while contributing to important NHS services that make a real difference.

NHIS provides innovative digital and information services that support healthcare professionals in delivering high-quality patient care. As part of our team, you will contribute to services that make a real difference across Nottinghamshire and beyond.

Start your NHS career with us and make a difference every day. Apply now!

Main duties of the job

The main duties of the NHIS Admin Apprentice role are to provide a professional, welcoming and efficient reception service for staff and visitors at the Kings Mill Hospital site, responding to internal and external enquiries in a helpful and timely manner.

The post holder will support the NHIS Administration Team by providing confidential administrative support to senior managers and other members of NHIS, including maintaining records, managing information so it is readily available within agreed timescales, and following standard operating procedures.

The role also involves using Microsoft Office applications, handling emails and telephone enquiries, supporting customer-facing tasks, and contributing to the smooth running of administration services within a busy NHS digital service environment.

Important skills and qualities for the role include good communication and interpersonal skills, strong customer service skills, good timekeeping, attention to detail, confidentiality, reliability and a willingness to learn.

The successful candidate should be confident using Microsoft Office, have good keyboard skills, be able to think logically and respond positively to new systems and processes. They should also be professional, organised, approachable and able to work well as part of a supportive team while managing interruptions in a busy office environment.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.