Neighbourhood Health Manager

Job summary

Essex ICB serves almost two million people and is committed to improving health outcomes, reducing inequalities, and delivering integrated health and care services.

As a Neighbourhood Health Manager, you will support the delivery of the Essex Neighbourhood Health Service across Basildon and Thurrock. Working with the Senior Neighbourhood Health Manager, you will coordinate programmes that improve access, quality, integration, and outcomes.

You will work with partners across health, social care, local government, and the voluntary sector, leading programme delivery, stakeholder engagement, and performance monitoring. Using population health data and local insight, you will identify priorities, target resources effectively, and help improve neighbourhood health services across South West Essex.

Main duties of the job

Main Duties and Responsibilities

As a Neighbourhood Health Manager, you will support delivery of the Essex Neighbourhood Health Service across Basildon and Thurrock, helping to improve outcomes, reduce inequalities and strengthen neighbourhood-based care. Working with partners across health, social care, local authorities and the voluntary sector, you will lead projects and service improvements that deliver local priorities.

You will use performance and population health data to support decision-making, monitor progress and improve services. Responsibilities include programme coordination, stakeholder engagement, governance reporting, budget monitoring and supporting integrated working.

About You

We are looking for an experienced and motivated individual with a Master's degree or equivalent experience and a commitment to professional development. You will have experience of delivering projects, programmes or service improvements within health, care or public sector settings.

You will be skilled in partnership working, stakeholder engagement and prioritising competing demands. You will be confident using data to support improvement and communicate information effectively to different audiences.

You will have experience of project delivery, service improvement and partnership working within health or care settings.

This is an exciting opportunity to help shape neighbourhood health services and make a positive difference for local communities across South West Essex.

About us

NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.

We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.

Please note that the organisation does not hold a sponsorship licence.

Details

• Date posted: 04 September 2026
• Pay scheme: Agenda for change
• Band: Band 8a
• Salary: £57,528 to £64,750 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: D9708-MSE557
• Job locations: Seax House, Victoria Road South, Chelmsford, Essex, CM1 1QH, United Kingdom

Job responsibilities

ROLE PURPOSE / SUMMARY

The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.

The Neighbourhood Health Manager supports the coordination and delivery of the Essex Neighbourhood Health Service for specific Multi-neighbourhood area(s). The post holder translates strategic and operational plans into practical delivery, working with local partners to improve access, quality and integration of care. They play a key role in coordinating local initiatives, monitoring performance, and ensuring that delivery activity aligns with the priorities agreed by the Senior Neighbourhood Health Manager.

The role provides local leadership and coordination across primary, community, mental health, social care and voluntary sector partners. The post holder will manage a small team of officers and ensure that local programmes and partnerships deliver tangible improvements in population health outcomes and patient experience.

As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Senior Neighbourhood Health Manager in delivering on the three fundamental shifts set out in the NHS 10-year plan:

• From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
• From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
• From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.

KEY DUTIES AND RESPONSIBILITIES

Policy and service development

• Support implementation of the Essex Neighbourhood Health Service across defined neighbourhoods.
• Contribute to the development and implementation of local delivery plans aligned with ICB and system priorities.
• Support the introduction of new care models and integrated service pathways.
• Promote prevention, personalization and innovation in service development.
• Ensure community insight and patient voice inform local service planning.
• Ensure compliance with relevant ICB policies
• Use research and innovation to inform service improvements or performance management

Strategy and analysis

• Use of complex health data sets, including those relating to the performance, quality and activity of neighbourhood health services to inform decision making
• Support performance monitoring and reporting to the Senior Neighbourhood Health Manager and relevant governance forums.
• Identify service variation and support the implementation of improvement plans.
• Turning analysis into useful insights that can be used to inform decision making and delivery
• Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings
• Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services
• Contribute to the evaluation of pilots, projects and transformation programmes.

Planning and organisation

• Coordinate delivery of local programmes, projects and improvement initiatives.
• Maintain programme documentation including project plans, risks logs and delivery trackers.
• Develop and deliver project plans relating to Neighbourhood Health Senior Officer, ensuring appropriate governance, risk management, escalations and reporting
• Manages competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities
• Ensure accurate reporting and records management
• Prepare reports, dashboards and briefings for boards, committees and stakeholder meetings.

Communications and Partnerships

• Work collaboratively, modelling inclusive, respectful and compassionate leadership
• Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making
• Present information and training to large groups
• Build and maintain effective relationships with Primary Care Networks, community providers, local authority teams and VCSE partners.
• Act as a key point of contact for local stakeholders, ensuring smooth coordination across neighbourhood teams.
• Support engagement and communication activities with residents and patient groups.
• Communicate clearly and credibly across a range of professional and organizational boundaries.
• Promote shared accountability and collaboration across partners delivering local services to improve outcomes, reduce inequalities and deliver a sustainable health and care system
• Share complex and challenging information which may relate to service performance or staffing
• Able to manage conflict, find compromise and persuade based on evidence as needed

Financial and resource management

• Support monitoring and reporting of expenditure against neighbourhood delivery budgets.
• Ensure effective use of resources and accuracy of financial information.
• Contribute to preparation of business cases and financial reports.
• Identify opportunities for efficiency, productivity and best value.
• Supports procurement of relevant services

Team management and capability building

• Lead a small team of people, including overseeing recruitment, onboarding, development and performance management of team members
• Set clear objectives and monitor progress to ensure delivery against priorities.
• Support learning, professional development and wellbeing of team members.
• Promote inclusion, collaboration and continuous improvement.
• Act as a role model for ICB values and leadership behaviours.
• Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition
• Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
• Work collaboratively with system partners to facilitate transitional arrangements
• Maintain a focus on quality, safety and affordability during transition
• Supporting effective Information Asset Management for the team

Other

• Able to use initiative and work independently as needed to deliver on requirements of the role
• Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
• Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)

Flexibility and evolving responsibilities

As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.

KEY RELATIONSHIPS

Internal:

• Senior Neighbourhood Health Manager
• Head of Place
• Other Neighbourhood Health Senior Officers
• Population Health, Digital, Finance and Communications teams
• Quality, Workforce and Governance colleagues
• Primary Care and Community Commissioning teams

External:

• Primary Care Network Clinical Directors and practice teams
• Community and Mental Health provider leads
• Local Authority Public Health and Adult Social Care teams
• Voluntary, Community and Social Enterprise (VCSE) partners
• Patient participation groups
• Local neighbourhood boards and partnership forums