Job overview
An exciting opportunity has arisen for an experienced, self-motivated, flexible, and enthusiastic Team Secretary to join the community CAMHS division to help support the roll out of the new GM ND Transformation Agenda within Bolton & Wigan CAMHS.
You will provide secretarial support to the clinical team within the neurodevelopmental pathways providing a full, comprehensive and confidential secretarial service to ensure the young people accessing our services receive care in the most efficient and appropriate way as possible.
Main duties of the job
The purpose of this administrative role is to provide comprehensive support to the Neurodevelopmental (ND) Triage and Assessment Practitioner in the effective management of ND service pathways. The post holder will play a key role in coordinating and maintaining accurate oversight of ND waiting lists across the service, ensuring timely review, prioritisation, and progression of cases. This includes processing and managing incoming referrals for ND assessments within Bolton and Wigan CAMHS, ensuring all referrals are recorded, triaged, and allocated appropriately in line with service protocols. The role requires strong organisational and communication skills to liaise with clinicians, families, and external agencies, supporting efficient patient flow and contributing to improved accessibility, responsiveness, and quality of care within the ND pathway.
Detailed job description and main responsibilities
Please see full Job description and Person Specification attached to this vacancy.
Staff benefits
- Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person specification
Skills
Essential
- Ability to type using word processing and Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Teams.
- Ability to use ones own initiative and prioritise workload
Desirable
- Able to take meeting minutes
Knowledge
Essential
- An awareness of policies & procedures in relation to confidentiality, information sharing, and child protection
Experience
Essential
- Experience of dealing with a range of people over the phone and face to face
- Experience of summarising and note taking in order to capture the main points of a discussion/informal meeting
- Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadline
Desirable
- Experience of working in the NHS particularly in a Mental Health setting
- Experience of using an EPR system
- Experience of supporting administratively of managing waiting lists
Education/Qualifications
Essential
- Educated to Administration NVQ Level 2 or relevant administration xperience
Desirable
- ECDL or equivalent IT qualification or experience
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Applying for this NHS job
This advert is for ND Pathway Team Secretary with Greater Manchester Mental Health NHS Foundation Trust in Manchester, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Fixed term: 12 months (Due to funding). The application deadline is 28 Jun 2026.
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