Job summary
Band 2 : £25,272 per annum (based on full time hours).
Permanent contract Hours: full time and part time available - minimum 15 hours (2 x 7.5 hour shift) up to 37.5 hours per week. Shift patterns you will work will include:
- Early 07:30-15:30
- Late 15:30-23:30 or 13:00-21:00
- Night 23:30-07:30
30-37.5hrs Mix of early, late, night shifts inclusive of 1 full weekend working (Saturday and Sunday), 1 Saturday working, 1 Sunday working, and 1 weekend off.15-22.5hrs Mix of early, late, night shifts inclusive of 2 weekend working either full weekends or either Saturday/Sunday.
Main duties of the job
We are looking for a dedicated Multi-Function Admin Team Member to join our team within the Urgent Care Group. You will be at the heart of our busy, fast paced areas supporting our clinical staff and ensuring the smooth operation of daily administrative tasks. The role includes working as part of a multi-functional internally rotating team, across a variety of roles on a monthly rota which runs 24 hours a day, 365 days a year.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Details
- Date posted: 16 July 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: REF2478W
- Job locations: Queen Alexandra Hospital, Southwick Hill Road, Cosham, PO6 3LY, United Kingdom
Job responsibilities
- To provide administrative and clerical services within the Urgent Care Group, ensuring an efficient, effective and high quality service is provided.
- The role is across the Emergency Department or Acute Medical Unit at Queen Alexandra Hospital, Cosham and Gosport Minor Injury Unit and tasks include: Reception duties. Walk in and Ambulance Booking in process. General administrative functions. Data quality.
As our ideal candidate, you should have excellent communication skills, a keen eye for detail, a proactive approach to problem solving and be able to demonstrate resilience. We are looking for team players who can handle multiple tasks, demonstrate flexibility, and are committed to providing outstanding service to both our staff and patients.
This is a high demanding role in a potentially distressing environment and you will be required to participate in lone working. Previous NHS administrative experience is desirable, but not essential as you will undergo full training with the team.
What We Can Offer You:In return, we offer a supportive and dynamic working environment where you will gain valuable experience within the NHS. You will have the opportunity to develop your skills in a variety of administrative duties, including data entry, patient coordination, and communication with healthcare professionals. As part of our diverse and dedicated team, you will receive full training and support to ensure your success in the role.
Additionally, the position offers competitive pay, access to NHS benefits, and opportunities for career development within the organisation. If you are passionate about making a difference in a healthcare setting and enjoy working as part of a team, we would love to hear from you.
Please note, there may be requirement to cover Gosport War Memorial Hospital
For additional information please see the Job Descriptions.
Person specification
Experience
Essential
- Previous administrative experience.
Desirable
- Experience of working in an NHS Trust/health care environment.
- Previous clerical/reception experience in a similar role.
Qualifications
Essential
- Educated to GCSE standard or equivalent.
Skills and Knowledge
Essential
- Excellent standards of customer service.
- Ability to use a personal computer with knowledge of word processing, and Windows applications.
- Working knowledge of clerical procedures .
- Ability to achieve high levels of accuracy ensuring deadlines are met.
- Ability to liaise with staff at all levels.
- Knowledge of dealing with highly sensitive patient confidential information.
Desirable
- Knowledge of NHS patient IT systems i.e. PAS (training will be provided).
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Applying for this NHS job
This advert is for Multi-Functional Admin Team Member (Urgent Care) with Portsmouth Hospitals University NHS Trust in Portsmouth, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 a year. The contract type is Permanent. The application deadline is 26 Jul 2026.
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