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Job overview
Job Summary
- To help with patient Radiology bookings at various communitydiagnostic sites, monitoring their pathways, referrals, requests,and all coordination required to safely treat patients.
- To monitor modality booking lists and diaries, ensuring patientswho require more specific procedures/scans are booked, alsoto provide administrative support to the admin and clerical team.
Main duties of the job
Main Duties/Key Results Areas:
- To act as point of contact for patients and their representatives who contact the modalities.
- To help book and arrange for patients to be seen at sites under the Community Diagnostic Community hub and in St George’s Radiology.
- To ensure that the electronic appointment work list is updated and monitored, that all appointments are made within the specific waiting time requirements and that all relevant paperwork is correctly filed and retrieved from all sites where the patients are imaged.
- To ensure images are on our PACS system when scanned at other sites.
- To ensure that relevant patient data is recorded accurately in a complete and confidential manner in accordance with Trust policy.
- The post holder will work closely with the St George’s trust Superintendent Radiographers who are liaising with other diagnostic sites to assist with patient pathways and imaging wait times.
- Post holder will be responsible for checking certain functions (for example renal function), bloods before patient is imaged at specific sites.
- To supervise Admin Assistants
- To assist other Modality Coordinators in Radiology if required.
Detailed job description and main responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
Person specification
Skills
Essential
- Proficient use of MS Office (particularly Word, Excel)
- Strong verbal and written communication
- Ability to manage workload, meet deadlines, and stay organised under pressure
- Ability to support meetings or admin tasks such as collating data or producing reports
Knowledge
Essential
- Understanding of patient confidentiality and data protection
- Familiarity with NHS systems (PAS, EPR, Soliton, iClip, PACS) or equivalent
- Awareness of NHS access targets (e.g. RTT, cancer pathways)
- Awareness of patient pathways and coordination needs in a hospital or community setting
Experience
Essential
- Experience coordinating or managing appointment diaries or service lists.
- Experience handling patient/customer queries and managing calls professionally
- Experience working across teams or departments to coordinate services
- Experience working independently, using initiative and escalating when appropriate
Desirable
- NHS experience
- Experience of working in Radiology
- Experience supporting service improvement (e.g., audits, project input, pathway reviews)
Qualifications and Training
Essential
- Good general education with evidence of literacy, numeracy, and IT competence (e.g., GCSEs or equivalent)
Desirable
- Team Leader qualification or Advanced Administration qualification
- Educated to Diploma or Degree level
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Applying for this NHS job
This advert is for Modality Co-ordinator with St George's University Hospitals NHS Foundation Trust in London, London, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £31,554 - £33,270 p.a. pro rata inclusive of HCAS (Inner). The contract type is Permanent. The application deadline is 23 Jul 2026.
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