
Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Experience
Experience of providing mental health support to people
- Experience
Experience of carrying out crisis mental health assessments
- Experience
Experience of working autonomously and prioriting tasks
- Experience
Experience of utilising evidenced based psychosocial interventions
- Aptitude and Abilities
Understand when a call needs a clinical response
- Aptitude and Abilities
To be reflective and self aware
- Aptitude and Abilities
To work positively within a team
- Aptitude and Abilities
Strong communication skills
- Aptitude and Abilities
Able to demonstrate commitment to high quality care and service provision
- Aptitude and Abilities
Ability to recognise own wellbeing needs
- Qualifications/Knowledge
Holds professional registration
- Qualifications/Knowledge
Post graduate diploma or equivalent experience
- Qualifications/Knowledge
Specialist knowledge of complex mental health and crisis
- Qualifications/Knowledge
Risk assessment and management of risk
- Qualifications/Knowledge
Evidence of CPD in relevant area
Desirable
7 listedAdditional qualities the employer would prefer.
- Experience
Experience of providing telephone support/assessment
- Experience
Experience of providing support to colleagues and facilitating wellbeing sessions
- Experience
Experience of working with people of all ages
- Aptitude and Abilities
Ability to speak Welsh
- Aptitude and Abilities
Ability to appropriately challenge and resolve conflict
- Qualifications/Knowledge
Understanding of the services that are available to support people in mental health crisis
- Qualifications/Knowledge
Training in evidence based brief interventions
Job overview
We are currently recruiting experienced mental health registrants to join the mental Health 111 Team.
This exciting opportunity will help shape the new service to provide high quality support to people experiencing a mental health crisis or emotional distress.
The Mental Health 111 Team provide a point of contact for people of all ages to have direct access to a team who can provide support to the person over the phone and arrange for further support when required. The post holder will also have the opportunity to provide clinical supervision to the team (training will be provided). The service will be operational 24/7.
As a clinician within the team, you will be responsible for providing specialist support to callers, your colleagues and other professionals. You will also have the unique opportunity to help in the development of this service, evaluating and monitoring all aspects to ensure its success. Whilst the service will begin with just taking phone calls, there are plans to introduce other communication methods and to incorporate other aspects of mental health services, such as crisis and urgent assessments.
If you have experience of working in mental health services (any age) and feel that you have the right skills to ensure the service is a success, we would love to hear from you.
Main duties of the job
As the service is brand-new there will an expectation that the Mental Health Clinician role will be developed with the successful candidates. The role will focus on clinical support and decision making. The main duties will include:
- Being the responsible clinician on shift to make clinical decisions and provide support to callers, colleagues and other professionals.
- Triage and assessment of needs, including whether a full mental health assessment is required.
- Liaising with other services to ensure ongoing support or assessment is achieved in a timely manner.
- Developing and maintaining effective partnerships with other statutory services, local authorities and the third sector.
- Carrying out face to face mental health assessments when required.
- Facilitating debrief sessions for the team at the end of each shift.
- Participating in monitoring and evaluation of the service.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Mental Health Clinician 111 Press 2 with Aneurin Bevan University Health Board in Caerleon, Wales. It is listed as a Nurse (adult and children) role. The advertised salary is £40559.00 to £48841.00. The contract type is Permanent. The application deadline is 22 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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