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Job overview
Medical Workforce Operations Manager Vacancy
To assist in ensuring safe and effective workforce availability to provide medical care to patients within the Specialist & Emergency Care Division
Provide day to day operational support to ensure safe staffing levels are maintained and deploy medical staff appropriate to patient need dealing with complex facts
Leadership and oversight of medical staff recruitment across the Division to ensure timely and effective recruitment is in place
Provide strategic leadership to the workforce plan for medical staff, including the consideration of non-medical roles that could provide capacity for the medical teams.
Provide line management supervision to the medical rota team and oversee Trustwide medical staff work rotas, ensuring they are fit for purpose and flexible to meet capacity demands.
***Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome. ***
Main duties of the job
- Whilst working within broad occupational policy, ensure the day to day safe and effective staffing of inpatient areas. This will primarily be through the sufficient availability of junior medical staff but additionally through the availability of non-medical roles that can support the medical teams. The post holder would have the responsibility to identify areas of risk and to negotiate and agree the movement of medical resource within the organisation to ensure that patient safety is maintained and effective medical management is delivered 2. Provide oversight of the sufficiency of staffing in the short and medium term and support the service line teams to ensure that appropriate action is undertaken to secure locum or other staffing solutions are in place to deal with predictable shortfalls in staff availability 3. Work in collaboration with the junior doctors and their representative committee to identify areas for improvement in the delivery model for both “in hours” and “out of hours” care 4. Be responsible for the strategic development of the medical workforce plan to include consideration of non-medical roles and the potential to support the needs of patients with less reliance on the availability of junior doctors
Detailed job description and main responsibilities
- Whilst working within broad occupational policy, ensure the day to day safe and effective staffing of inpatient areas. This will primarily be through the sufficient availability of junior medical staff but additionally through the availability of non-medical roles that can support the medical teams. The post holder would have the responsibility to identify areas of risk and to negotiate and agree the movement of medical resource within the organisation to ensure that patient safety is maintained and effective medical management is delivered 2. Provide oversight of the sufficiency of staffing in the short and medium term and support the service line teams to ensure that appropriate action is undertaken to secure locum or other staffing solutions are in place to deal with predictable shortfalls in staff availability 3. Work in collaboration with the junior doctors and their representative committee to identify areas for improvement in the delivery model for both “in hours” and “out of hours” care 4. Be responsible for the strategic development of the medical workforce plan to include consideration of non-medical roles and the potential to support the needs of patients with less reliance on the availability of junior doctors 5. Be a key link with other stakeholder organisations to ensure that we are effectively supporting each other and collaboratively ensuring safe and effective care within the organisation 6. Be responsible for the oversight of the GMC survey responses and develop actions and interventions to respond to concerns and ensure that we are providing an appropriate workplace and learning environment. 7. Ensure that doctors within medical specialties across the Trust are able to access the appropriate educational and training experiences while ensuring robust and resilient ward cover is maintained at all times. 8. Provide line management to the rota office to ensure that effective work rotas are in place for medical staff across the Trust. 9. Support financial sustainability of the resident doctor population and contribute to key Trust savings initiatives 10. Authorised signatory for small payments 11. Provide highly specialist workforce advice (in co-ordination with HR)
For further information please see attached job description
Person specification
Qualifications
Essential
- Degree level qualification or equivalent demonstrable experience (acquired either through degree and professional qualification/experience)
Desirable
- Master level qualification or equivalent demonstrable experience (acquired either through degree and professional qualification/experience)
Aptitude & Abilities
Essential
- Highly organised and able to plan and prioritise own workload and other administration members
- Proven evidence of influencing others to achieve desired business aims
- Excellent written communication, analytical, interpersonal and organisational skills
- Able to deduce key points from large/complex volumes of numerical and other data
- Proven ability to develop, agree and structure short, medium and long term plans and define complex programmes of work.
- Excellent IT skills, in particular Word and Excel
- Able to engage effectively in dialogue with individuals at all levels
- Self starter able to meet deadlines and prioritise workload
- Self motivated, proactive and resilient, takes responsibility for own actions
- An inclusive team player who fosters partnerships, works collaboratively across boundaries and achieves results through others
Knowledge & Experience
Essential
- Proven track record in operational management within a complex organisation
- Demonstrable experience of producing large, complex documents
- Evidence of workforce and succession planning
- Demonstrable experience of leading organisational change management
- Demonstrable track record of delivering targets and improving services
- Demonstrable evidence of continual professional development
- Demonstrable experience of line management and small team supervision
Desirable
- Knowledge of NHS structures, targets and KPI’s
- Understanding of NHS terms and conditions
- Knowledge of relevant employment legislation e.g. Working Time Directive
Disposition, Attitude & Motivation
Essential
- Personal credibility, with the ability to quickly gain the confidence of others, including clinicians, managers, staff, patients, users of services
- Exemplary personal standards of conduct and behaviour
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Applying for this NHS job
This advert is for Medical Workforce Operations Manager with University Hospitals Plymouth NHS Trust in Plymouth, South West, England. It is listed as a Manager and corporate role. The advertised salary is £49387.00 to £56515.00. The contract type is Permanent. The application deadline is 13 Aug 2026.
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