Job overview
To provide a comprehensive and efficient secretarial service for the Department of Dermatology.
The post holder will be required to be flexible to meet the needs of the service.
Main duties of the job
In conjunction with the medical secretaries, support the Consultants, Nurse Specialists and the wider department by undertaking a range of support secretarial duties.
Work alongside the medical secretarial team at all times with increasing responsibility during the absence of their Band 4 colleagues. The role consists of dealing with telephone messages, taking minutes of meetings, and undertaking any urgent typing for the Consultants and the wider clinical team ensuring clinicians instructions are acted upon and completed.
Using G2 to type patient letters relating to clinic appointments, discharge summaries, tests etc. from longhand or verbal dictation to meet Trust Standards.
Work in conjunction with the medical secretarial team by having regular telephone contact with patients and other healthcare professionals internally and externally and occasionally face to face.
Take accurate messages related to consultant / secretary regarding patient enquiries.
Provide support as part of the medical secretarial team in the management of the day case process ensuring all information is accurately entered onto the hospital’s electronic patient record (EPR).
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Experience
Essential
- Experience in an audio typist / secretarial role within the NHS
- Experience of dealing with the public
Desirable
- Experience of medical terminology
- Experience of minute taking
- Previous experience of using a patient record system (Lorenzo/Connect)
Other Factors
Essential
- Must demonstrate a clear understanding of confidentiality
- Ability to work well within a team as well as independently and be flexible in working practices
- Committed to personal training and development
- Committed to patient centred services
- Flexible and not adverse to change
Qualifications
Essential
- 3 GCSE's (or equivalent) including English at grade 4/C or above
- OCRII word processing (or equivalent demonstrable NHS experience as a support secretary)
Desirable
- Experience of Microsoft packages
- Medical Audio Qualification
Further training
Essential
- Experience of using the medical secretarial module in Lorenzo/Connect (or other hospital system)
- To actively undertake appraisals and job specific mandatory training as required by the Trust
- Knowledge of 18 Week RTT
- Willingness to undertake training as required by specific post
Desirable
- Knowledge of patient record systems
- Customer Care training
- Knowledge of STH specific policies such as the Access Policy.
Special Skills/Aptitudes
Essential
- Excellent communication skills both written and verbal
- Excellent organisational skills with the ability to organise and prioritise workload
- Excellent IT skills, including ability to accurately manage electronic filing systems
- Professional attitude
- Efficient and effective approach to working practices incorporating Trust PROUD values
- Ability to use initiative and work to tight deadlines
- Ability to prioritise effectively
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Applying for this NHS job
This advert is for Medical Support Secretary with Sheffield Teaching Hospitals NHS Foundation Trust in Sheffield, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pa/pro rata for part time staff. The contract type is Fixed term: 7 months (Maternity Cover, Full time for 7 months, All existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.). The application deadline is 02 Jul 2026.
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