Medical Secretary/Personal Assistant

Job overview

The Emergency Department Medical Secretary / Personal Assistant provides comprehensive, confidential administrative and secretarial support to Emergency Department and Acute Medicine consultants and the wider medical team. The role is central to the effective functioning of the ED, supporting timely clinical correspondence, discharge documentation, investigation results management, complaints coordination, and governance activity. Acting as a key point of contact for patients, clinicians, and external stakeholders, the post ensures accurate information flow, supports patient safety through robust tracking of results and correspondence, and enables clinical and senior staff to focus on patient care, flow, and operational decision‑making within a fast‑paced emergency care environment.

Main duties of the job

To provide comprehensive, confidential administrative and secretarial support to Emergency Department consultants and clinical teams, enabling safe patient care, effective patient flow, and timely governance, complaints, and clinical communications within a fast‑paced emergency care environment.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities of this role.