Job overview
Medical Secretary (Band 3) Admin Services | Clinical Support Services Division Fixed-Term Maternity Cover Opportunities
We are recruiting to backfill maternity leave and have the following fixed-term opportunities available:
- 6 hours 45 minutes per week until 17 December 2027
- 12 hours 30 minutes per week until 23 October 2027
We are happy to appoint the same candidate to both positions. If appointed to both posts, the successful candidate will work:
- 19 hours 15 minutes per week until 23 October 2027
- 12 hours 30 minutes per week from 24 October 2027 until 17 December 2027
Working hours and days can be discussed at interview. Hours must be worked between Monday and Friday, 8.00am to 5.00pm, and the successful candidate will work a fixed weekly pattern rather than a rota-based arrangement.
The role will be site-based at either Whiston Hospital or St Helens Hospital, with site preference discussed at interview.
We are seeking an accurate, well-organised typist with excellent attention to detail and a good working knowledge of medical terminology.
The role involves typing clinical correspondence for multiple specialties, ensuring work is completed accurately and within agreed timescales.
JD & PS are under AfC review and are subject to change
Interview date to be confirmed
Main duties of the job
Duties will include, but are not limited to:
- Audio typing of clinical letters and documentation
- Working across a range of surgical and medical specialties
- Chasing external tertiary referrals
- Covering telephones and dealing with enquiries as required
About You
We're looking for someone who is:
- Highly organised with strong audio typing and administrative skills.
- Able to work independently.
- Accurate, detail-focused and discreet.
You will be reliable and able to work both independently and as part of a team, with a strong commitment to delivering a professional and efficient service in line with NHS values.
Apply now to join our team.
Detailed job description and main responsibilities
To quality check documentation completed in clinical administration support.
- Audit reports bi-monthly against KPI’s (key performance indicators).
- Mentor, train and supervise relevant staff as required by the Administration Services Co-ordinator.
- Complete any Tertiary Referrals to external Trusts and ensure these are completed on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral To Treat (RTT) patient pathway.
- Type dictation from audio transcription of clinical correspondence and documentation. Ensuring appropriate follow up arrangements /investigations are in place. Liaise with Personal Medical Secretary of specialty accordingly.
- Deal appropriately with concerns from staff in line with Trust policy
- To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
- Accurate use of patient information using the Patient Administration System (PAS), 2 including registration screen to check patient details are correct.
- Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.
- Print off EIS reports for discharges
- Taking minutes of meetings and circulating to relevant groups.
Person specification
Other
Essential
- Ability to use own initiative and work independently
- Capability to adapt to most situations
- Reliable and conscientious
- Ability to manage difficult/sensitive situations
- Comply with Trust policies and procedures at all times
- Ability and willingness to undergo further training for the post
Desirable
- Excellent interpersonal skills
Skills
Essential
- Excellent IT Skills
- Excellent communication skills
- Ability to manage/prioritise own workload
- Excellent Word Processing and Keyboard skills
- Ability to accurately maintain computerised and manual filing/documentation systems
Desirable
- Time Management Skills
- Knowledge of Trust computer systems
Our Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- GSCE Standard or Higher
- RSA/OCR or equivalent typing experience
Knowledge & Experience
Essential
- Good English Language Skills
- Word Processing Skills
- Audio-Typing Skills
- Microsoft Office Products Experience
- Ability to work as part of a team
Desirable
- Medical Terminology
- Minute Taking
- 2 years’ experience working in an NHS environment
- Previous Medical Secretary Experience
- Medical Audio Typing
- Understanding of Trust Internal Policies as appropriate
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Applying for this NHS job
This advert is for Medical Secretary with Mersey and West Lancashire Teaching Hospitals NHS Trust in Whiston Hospital. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Fixed term: 12 months (6 hours 45 minutes per week until 17 December 2027 • 12 hours 30 minutes per week until 23 October 2027). The application deadline is 31 Aug 2026.
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