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Job overview
Medical Secretary
The successful candidate will provide comprehensive confidential secretarial and administrative support to the Forensic Service / wider Multi-disciplinary team, ensuring efficient and smooth running of the service.
To be responsible for developing reception and administration systems for the service and providing day to day administrative support to the service, within the context of a paper light office. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and service users and to maintain client confidentiality.
The post holder will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use their initiative in order to make sound judgements.
To work alongside and to cover, when appropriate, other administration staff across several locations at times.
IMPORTANT. In order to be shortlisted your supporting statement MUST provide "Three reasons to shortlist you". Please include systems you have created, examples of problem solving or other relevant experience.
Shortlisted candidates will be expected to conduct a 5-minute presentation on Top three skills of a Medical Secretary using MS PowerPoint.
Main duties of the job
1, To provide a comprehensive administrative service to the multidisciplinary teams, including processing all referrals, reports, correspondence, documentation, and related filing, and photocopying and scanning. 2. To ensure that all incoming post is date-stamped, scanned and distributed to the appropriate persons and that out-going mail is sorted according to internal, external departments and relevant agencies. 3. To type correspondence when required. 4. To maintain office filing systems and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times. 5. To maintain a standard filing system ensuring that the filing of patient notes, correspondence, questionnaires etc are kept up to date in line with record keeping policies 6. To book interpreters and translators for clients’ appointments and monitor confirmation of bookings and action as appropriate
Detailed job description and main responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person specification
Experience
Essential
- Substantive medical secretary or administrator
- Team work
- Experience of working in the NHS
Desirable
- Experience of working with people suffering from mental ill health
- Working in a Multidisciplinary Team
Knowledge and Skills
Essential
- Office management skills · Computer Literate in MS Office applications
- Audio typing (50+ WPM)
- Touch Typing
- Knowledge of EPR systems
- Verbal communication skills – ability to deal with people in person and on the telephone
- Able to work under pressure and prioritise and adapt to changing circumstances
- Able to work as part of a team
- Ability to work without supervision
- Self-motivated
- Knowledge of RiO
Desirable
- Knowledge of Mental health terminology
Education/ Qualification/ Training
Essential
- RSA III or equivalent
- Good standard of general education
- Good standard of numeracy & literacy
Desirable
- AMSAR, or equivalent ECDL qualification or equivalent
- English and Arithmetic GCSE Grade C
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Applying for this NHS job
This advert is for Medical Secretary with East London NHS Foundation Trust in London, London, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £34,186 - £37,389 per annum incl HCA. The contract type is Permanent. The application deadline is 19 Jul 2026.
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